ROAMING IN French Guiana
Learn about costs, add-ons and what you need to do before you go.
Where are you travelling to?
Because the calculator in MyEE has access to your account details, it'll know whether or not you have either of these products and can show you your costs.
You're probably on a Max Plan if your plan came with free access to the BT Sport App.
This is an add-on that can be purchased and added to your plan.
If you're on a Smart Plan, you get access to this for free as one of your Swappable Benefits.
- Travelling to [CountryName].
- Being a [CustomerType] Customer.
Roaming costs
You can use all your allowances as you would at home, at no extra cost.
To see your allowances, and how much you have left, text BALANCE to 150.
| Service | Included in allowance | Charges outside your allowance |
|---|---|---|
| 67p per minute | ||
| £1.50 per minute | ||
| Receiving calls | Free | |
| 16p per minute | ||
| 62p per minute | ||
| Sending picture messages | 67p per picture message | |
| Data/internet | Buy UK/EU data add-on |
| Service | Included in allowance | Charges outside your allowance |
|---|---|---|
| 55p a minute | ||
| £1.44 a minute | ||
| Receiving calls | Free | |
| 15p a text | ||
| 60p a text | ||
| Sending picture messages | 55p a picture message | |
| Data/internet | Buy data add-on |
| Service | Included in allowance | Charges outside your allowance |
|---|---|---|
| 52p per minute | ||
| £1.50 per minute | ||
| Receiving calls | Free | |
| 15p per text | ||
| 62p per text | ||
| Sending picture messages | 52p per picture message | |
| Data/internet | Buy data add-on |
| Service | Included in allowance | Charges outside your allowance |
|---|---|---|
| 40p per minute | ||
| £1.44 per minute | ||
| Receiving calls | Free | |
| 15p per text | ||
| 60p per text | ||
| Sending picture messages | 30p per picture message | |
| Data/internet | Buy data add-on |
How do I enable roaming?
Enabling calls and text
Text ROAMING to 150 before you go or enable international calls and texts from MyEE.
Enabling data
To use your data you need to enable roaming on your device.
How can I reduce costs?
Turn off ‘Wi-Fi Assist’
(iPhone only)
iPhones have a feature which may use your data even when you’re connected to Wi-Fi. Learn how to turn it off.
Reduce how many
characters you text
Every 160 characters count as a text. So, if you send a text longer than this, you'II get charged for multiple text messages.