With effect from 1 June 2022, we’re updating the Mobile network terms and conditions and the Home network terms and conditions due to new Ofcom regulations designed to improve your rights where we make changes to your service.
We’ve summarised the key changes on this page, but you can find a full copy of the new terms and conditions using the appropriate links below:
- EE Mobile customers with contracts that started on or after 1 Sept 2020 or contracts that started before 1 Sept 2020 and end before April 2022.
- EE Mobile customers with contracts that started before 1 Sept 2020 and end after April 2022.
- EE Broadband and Landline - for all EE Home customers.
- EE Mobile customers with a Device Credit Agreement - with effect from 1 June 2022.