How do I set up and use Apple TV 4K?

     
    >
  • Go to section

Get help on setting up and using your Apple TV 4K.

How do I connect Apple TV 4K to my EE Broadband and TV?

How do I connect Apple TV 4K to my EE Broadband and TV?

Apple TV 4K includes a power cable and we'll send you an HDMI cable free of charge.

You'll need to plug your Apple TV 4K into a power socket and then connect it to your TV with the HDMI 2.0 cable. You can connect to the internet using an Ethernet cable from your Apple TV 4K to your router or you can connect to WiFi during set up.

Once you've switched on Apple TV 4K, follow the onscreen instructions to configure your settings. Alternatively you can transfer your settings from an iOS device.

> Find out more information on setting up Apple TV 4K

Good to know:

Apple's device guide can help answer issues with Apple TV 4K.

> View device guide for Apple TV 4K

Can I watch Apple TV 4K without a 4K TV?

Can I watch Apple TV 4K without a 4K TV?

Yes, but you won't be able to view content in 4K HDR quality.

How do I use Apple TV 4K?

How do I use Apple TV 4K?

Apple TV 4K is easy to use and you can watch movies and TV shows, view photos and listen to music or podcasts. Plus you can change settings for video and audio, use Siri as a remote, search for content, set parental controls and much more.

> View the Apple TV User Guide

Can I use my iPhone or iPad as a remote control for Apple TV 4K?

Can I use my iPhone or iPad as a remote control for Apple TV 4K?

Yes, there's an Apple TV Remote on iOS devices. If your device has the latest version of iOS, the Apple TV Remote is automatically added to your Control Center:

  1.  

    open Control Centre

  2.  

    select Apple TV Remote

  3.  

    select your Apple TV 4K from the list

  4.  

    enter the four-digit passcode that appears on your TV screen

 
Give us a call
Give us a call
Call now
150
Free to pay monthly
25p per call on pay as you go
Open
Closed
Bank Holiday Monday opening times: 08:00-20:00
Mon to Fri
Sat
Sun
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Find a store
Find a store
Type in your postcode to find your nearest store.

You can book an appointment to meet one of our experts in many of our stores.
Something went wrong. Please try again later We cannot identify your location. Please enter your postcode below
Finding you
Open Mon to Sat
Open Sun
Need more help
Last updated: 21/6/2019
Nikki posted this article. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Please select a reason
  • The article didn't answer my question
  • The article is missing important information
  • I didn't understand the article
  • I found the information but it didn't resolve my issue
  • Please let us know how we can make it better
0/600
Great!

Thanks for your feedback

Thanks for your feedback

We'll use your feedback to keep improving our help articles

What is Apple TV 4K with inclusive BT Sport?
How do I get BT Sport on Apple TV 4K?