How do I connect to EE TV using WiFi?

     
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A WiFi connection can be used if you can't put your EE TV box near your router.

How do I switch from a wired to a wireless connection on my EE TV box?

How do I switch from a wired to a wireless connection on my EE TV box?

You’ll first need to update your NETWORK & CONNECTION settings.

  1. 1

    press MENU on your EE TV remote

  2. 2

    go to TOOLS & HELP > SETTINGS > NETWORK & CONNECTION 

  3. 3

    select Change to WiFi

  4. 4

    choose your wireless network – it’s on a sticker on your router

  5. 5

    enter your password – it’s also on the sticker on your router

  6. 6

    you should then be connected

How do I enter my WiFi password?

You need to use the number pad on your EE TV remote control.

Numbers and letters, both lowercase and uppercase, can be entered with your remote and to get letters you'll need to press a number key multiple times to scroll through the available options e.g press the 8 number key to select t, u, v, T, U, V or 8

So to get uppercase letters, e.g T from the example above, you would need to press the 8 number key four times.

How do I check the WiFi connection on my EE TV box?

How do I check the WiFi connection on my EE TV box?

It's easy:

  1. 1

    press MENU on your EE TV remote

  2. 2

    use the arrow buttons to go to TOOLS & HELP > STATUS

  3. 3

    your internet status should be Connected

What do I do if I can't see my WiFi network on my EE TV box?

What do I do if I can't see my WiFi network on my EE TV box?

There could be several reasons why your EE TV box can't see your WiFi network:

  1.  

    go to NETWORK & CONNECTION and press Re-scan

  2.  

    check your wireless router is turned on

  3.  

    try turning your router off and on again

  4.  

    try moving your EE TV box closer to your wireless router if possible

 
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Last updated: 27/6/2019
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