Your EE TV box is on.
EE TV lights explained
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Green light – active
Green light – active
No light – deep sleep or off
No light – deep sleep or off
Your EE TV box may be in deep sleep mode if you've not used it for a while, or may not be plugged in.
If you're using Replay and Restart on your EE TV, it won't go into deep sleep.
Red light – standby
Red light – standby
Press the standby button on your remote to wake it up. If the red light remains:
Flashing green light
Flashing green light
This shows your EE TV is starting up. It will turn solid green after 30 seconds. If it continues to flash, your set top box may be trying to update firmware. Leave it for 30 minutes.
If it flashes for more than 30 minutes, reboot your EE TV box. Still not starting? Get in touch >
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Last updated: 27/6/2019
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EE TV settings explained