How do I connect to EE TV using an Ethernet cable?

It's easy to connect your EE TV using an Ethernet cable.

1

plug your Ethernet cable into the port shown on the EE TV box
2

plug the other end of the cable into a spare yellow socket on your Bright Box router

How do I update my EE TV settings?

If you’re switching from a wireless connection, you’ll need to update your NETWORK & CONNECTION settings.

1

press MENU on your EE TV remote
2

use the arrow buttons to go to TOOLS & HELP > SETTINGS > NETWORK & CONNECTION
3

select Connect via Ethernet

Useful tip

If you get this message:

Please plug in your Ethernet cable to connect

check you've connected your EE TV to a yellow socket on your Bright Box router.

Give us a call

Free to pay monthly
25p per call on pay as you go

Open

Closed

Bank Holiday Monday opening times: 08:00-20:00

Mon to Fri
Sat to Sun

Alternative phone numbers

Ask the Community

Ask questions and share tips with other people 24 hours a day

Find a store

Type in your postcode to find your nearest store.

You can book an appointment to meet one of our experts in many of our stores.

Something went wrong. Please try again later We cannot identify your location. Please enter your postcode below

Finding you

Open Mon to Sat

Open Sun

>Directions

> Find another store

Need more help

Last updated: 27/6/2019

Simon A posted this article. Got a comment? Good or bad, we'd be pleased to hear from you.

Glad to hear it.

Glad to hear it.

How do I set up and connect my EE TV box?

How do I connect to EE TV using WiFi?