iPad air-reset your iPad

Resetting your iPad Air will remove all your preferences and settings, but information such as your contacts and calendars, and media such as your songs and videos, aren't deleted.

Resetting your iPad

  1. Tap Settings
  2. Choose General
  3. Choose Reset
  4. Tap Reset All Settings

Factory Reset

This resets all settings to their defaults and removes all your information and media on your iPad by overwriting the data.

If you're sure you want to do this, here's how:

  1. Connect your iPad to your computer or a power adaptor
  2. Choose General
  3. Choose Reset
  4. Tap Erase All Content and Settings

You won't be able to use your iPad while data is being overwritten. This can take up to two hours or more, depending on the model and storage capacity of your iPad.

See more helpful tips on how to do clever things on your iPad Air >

Getting the most from EE

Services and offers we have for you