iPhone 5 - What to do if you do not see a 4G signal

If you don't see the enable/disable LTE option in your iPhone 5 settings, you won't be able to receive a 4G signal.

To fix this, you need to update your carrier settings, which is dead easy - just follow these steps:

1. Make sure your iPhone 5 has an internet connection
2. Tap Settings then General and then About. If an update is available, a prompt will appear as below:

3. Tap OK to install the update.
4. Hold the Sleep/Wake button down until you see Slide to power off
5. Slide to power off
6. After the device powers off, hold the Sleep/Wake button to turn your phone back on

See more helpful tips on how to do clever things on your iPhone 5 >

Was this article helpful?

Thank you.

Thank you.

Thank you.

Thank you.

Thank you, now you can press any tab to choose why this article is not helpful.

Your response was sent. Thank you.

Getting the most from EE

Services and offers we have for you