Bright Box router - Fibre set up guide

This guide will show you how to set up an original Bright Box for our Fibre Broadband service. If you've got a Bright Box 2, see our Bright Box 2 set up guide for more help. 

For a wired connection you'll need...

• A device with a network port
• An Ethernet cable for each device you want to connect (up to four) - you'll find one in the box

For a wireless connection you’ll need...

• A device with an inbuilt or plug in wireless adaptor - make sure this is plugged in and turned on

Keep MEE card

Your wireless network name and password are on the KEEP MEE card. Connecting handsets, tablets, laptops, games consoles and other devices to your home network is straight forward, keep it in a safe place and you’ll always have the information you need.

Check you've got:

You'll also need:

1. An engineer will fit a new faceplate to your phone socket - it will look like the one below:
   
   
   
   
2. Connect the grey broadband cable to the top socket
   
   
   
   
3. Connect the other end of the cable to the Openreach modem
   
   
   
   
4. Plug the power cable into the modem
   
   
   
   
5. Connect the power supply into a plug socket and turn it on
   
   

Connect the cables and turn on your router

1. Connect the black Ethernet cable into the LAN socket on your Openreach modem
   
   
   
   
2. Plug the other end of the black Ethernet cable into the red WAN port on your Bright Box
   
   
   
   
3. Connect the two parts of the power supply together
   
   
   
   
4. Plug the power cable into the router
   
   
   
   
5. Connect the power supply into a plug socket and turn it on
   
   
   
   
6. You can now switch on your router
   
   

Check it over

Everything should now look like this - the Power light will go green and the Internet light will go green shortly afterwards.

To connect a computer or device to your Bright Box router, you'll need:

• Your wireless network name (also called an SSID), e.g. EE-Bright-Box-xyhy
• Your wireless password (also called a security key or wireless network key)

You'll find these on a sticker on the bottom of your router and on your KEEP MEE card:

To connect to your wireless network

1. Check your wireless adapter is installed and turned on
2. Open the wireless software on your computer or device
3. Look for your wireless network name in the list of networks - use the one starting EE-...
   
4. Select Connect or Join
5. Enter your wireless password and connect
6. Great - your device should now be connected to your Bright Box
7. Move on to step 4

If you'd like more help with an individual device, see our WiFi connection guide.

1. Plug one end of the black Ethernet cable into any of the yellow Ethernet sockets on the back of your Bright Box 2
   
   
   
   
2. Plug the other end into the Ethernet socket on your device
   
   

If you're moving from standard broadband to our Fibre Broadband service, you'll need to change some settings on your Bright Box router. Follow our simple guide to update your settings:

• Update settings from standard to Fibre Broadband

If not, your Bright Box router will already be already using Fibre Broadband settings. Sit back, relax and let us do the leg work.

You're ready to go. You can now connect any additional devices to your router.

If you'd like more help see our WiFi connection guide.

Here's some useful guides if you'd like more help:

• Stuck on the Nearly there page
• Bright Box 2 Wireless Router - Fibre Broadband not working