Perform a Master Reset
Find out how to perform a factory reset on your device.
Warning: This will delete all media and data and reset all settings. Make sure to back up any music, photos etc. before continuing.
- From the home screen, tap and drag the Notifications bar downwards.
- Tap the Settings icon.
- Scroll to and tap Backup and reset.
- Tap Factory data reset.
- Tap Reset device.
- Tap Erase everything.
The device has been reset to factory settings.