Found a device

Found an EE device and don’t know what to do with it?

Doing the right thing is always great and we’ve made it very easy. If you've found an EE device, simply fill out a few details below and we’ll send you a pre-paid returns bag to send us the device free of charge. Once you’ve packaged the device, just pop it in the post back to us.

Please note: If you can’t find either the IMEI or SIM card number we won’t be able to process the return, as we need to make sure the device you've found is an EE device. If that's the case, please hand the device in at your nearest police station.

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Once you've completed the form click on the Submit button - we'll then process your details and send you a pre-paid returns bag.

*Please note: If you can’t find either the IMEI or SIM card number we won’t be able to process the return, as we need to make sure the device you've found is an EE device. If that's the case, please hand the device in at your nearest police station.