SWITCH FROM PAY AS YOU GO TO PAY MONTHLY

On 31 March each year our monthly prices will increase £4 for handset plans, by £3 for Broadband plans, by £2 for TV plans and by £1.50 for Wifi, SIM Only, Airtime and Connected Device plans. Out of bundle charges will increase by 5%. See ee.co.uk/prices-explained for details. Please note the cost of other services you take from us may increase or decrease while you are an EE customer.

EE Pay As You Go (PAYG) customers taking a 24-month Pay Monthly (PAYM) SIM plan for the first time can access deals that are not available to any other customers. These deals consist of a discount compared to the nearest equivalent data SIM plan for customers new to EE, or additional data compared to those plans, or both. These deals are available on the first PAYM SIM plan only and are not compatible with any other offer unless we tell you otherwise. You'll need to have been an EE PAYG customer for at least 30 days and during that time have added at least £5 in credit to your EE PAYG account and used credit for at least 1 chargeable call or chargeable text or to pay to use data at least once. Eligibility for the deals will be checked following checkout.

Flex Pay is a consumer credit product to finance your device: if you do not keep up to date with payments, your credit file and future borrowing may be impacted. Only take out credit if you believe it is affordable for you to do so. Credit is subject to a credit check, your status and assessment. EE Limited is authorised and regulated by the Financial Conduct Authority for the provision of consumer credit. You'll need an EE mobile airtime plan.

Allowances for use in the UK (excluding Jersey, Guernsey & Isle of Man) & Republic of Ireland. A daily charge applies in EU/EEA unless you have an add-on or Inclusive Extra that includes EU Roaming. See roaming costs page for countries and details. 50GB data fair use policy applies outside the UK. See ee.co.uk/terms for countries and details. Deposit needed for roaming in limited circumstances. Use your allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK and Republic of Ireland. Some numbers aren't included: calls to 070 numbers cost up to 5p/min and calls to 084, 087, 09 & 118 cost 83p/min plus the applicable service charge. See ee.co.uk/prices for the EE Price Guide for a detailed list of service charges and other charges outside of your allowance. Personal use only. 5G compatible device required to access 5G speeds.

24 month minimum term. The upfront cost you pay for the device applies as you are agreeing to a 24 month plan at the monthly cost shown. Subject to terms and credit check. Monthly charges assume online billing. Allowances for use in the UK (excluding Jersey, Guernsey & Isle of Man) & Republic of Ireland. Plans are for mobile internet use only. Monthly calling add-on required to make calls using your device on this plan. A daily charge applies to use allowances in the EU/EEA unless you have an add-on or Inclusive Extra that includes EU Roaming. See roaming costs page for countries and details. 50GB data fair use policy applies outside the UK. See ee.co.uk/terms for countries and details. Deposit needed for roaming in limited circumstances. See ee.co.uk/prices for the EE Price Guide for a detailed list of service charges and other charges outside of your allowance. 5G compatible device required to access 5G speeds. You own device 6 months from plan start date. Personal use only.

Available to Consumer and Small Business customers on a pay monthly phone, 12-month SIM plan or with a tablet on a 4GEE WiFi price plan who are UK residents. Customers on SME Business Connect and Smart Watch plans are not eligible. New pay monthly phone customers eligible to add the bundle after 1 month and SIM plan customers after 6 months. Subject to credit status. 24 month term applies. After 24 months, the bundle is removed from your account. The bundles provide you with a selection of data and content passes for a monthly charge, plus equipment for an upfront cost. See terms for further details on what is provided in bundle. If you cancel the bundle during the 24-month minimum term, early termination charges will apply. After the 24 month minimum term, if at the time of cancellation you have not already been billed for that period it will be charged in full on your next bill. When entering into a contract for digital content you're entitled to a 14-day cooling off period, except where you enter into a contract in store. Once you've entered into a contract for these additional services, you'll have 14 days to tell us you've changed your mind. However, once you've accessed the services (e.g. by viewing the content or playing a game) we'll assume that you've decided to waive this right to change your mind and you'll lose your right to cancel, except in accordance with the cancellation process further above. The bundle is for your personal, non-commercial use only. This offer is non-transferable. You can only take one bundle per eligible line registered to your account. Bundle plans are not regulated by the Financial Conduct Authority. Further terms apply, see https://ee.co.uk/help/terms-and-conditions/accessories/.

Below is a summary of the key bits you need to know. Before adding an Add to Plan accessory to your plan, please read the full terms at https://ee.co.uk/help/terms-and-conditions/accessories. Here's a summary of the key bits you need to know:

• If you add an Add to Plan accessory to your plan, we're agreeing to give you fixed sum credit to buy it.
• This agreement starts the day the accessory is dispatched to your desired delivery address or the store you're collecting it from.
• You must repay the full cost of the accessory over a maximum of 11 monthly payments.
• Once we've got your order, we'll email an acknowledgement of your order with all the details.

Add to Plan is available to EE pay monthly customers if you have had an account with a device plan for 1 month or with a SIM Only plan for 6 months. The number and value of Add to Plan accessories you are eligible for is subject to credit check. You are fully responsible for repaying to EE the full cost of the accessory. If you choose to leave EE early, you will be responsible for paying the remaining balance for your Add To Plan accessory, in addition to any early termination charges for your standard contract. If you purchase your accessory in one of our stores, we don't offer any change of mind period. However, you're able to cancel your credit agreement in the first 14 days (see further below). If you purchase over the phone or via our website, you may return your accessory in the first 14 days, except if it requires installation and has already been installed by an engineer. You can cancel the credit agreement within 14 days of the start date. If you cancel the agreement, we will add the full outstanding balance for the accessory to your next bill and try to collect that by direct debit. Monthly charges assume online billing. Personal use only. Subject to availability. Add to Plan accessory plans are not regulated by the Financial Conduct Authority. Further terms apply, see https://ee.co.uk/help/terms-and-conditions/accessories.

30% on SIM only, Data SIM and airtime plans taken with a Flex Pay Plan (Device Financing). 10% on Pay Monthly plans taken with a phone, tablet, laptop, or Mobile Broadband / Wi-Fi device with a minimum term of 12 months or more. You must have Pay Monthly plan as your qualifying plan on which you are paying full price. Discount applied to plan price only. Not compatible with any other discount. If you cancel your qualifying plan the discount will be removed, if you have more than one eligible plan the discount will be removed from the oldest plan on your account and become the qualifying plan.

New and re-contracting EE broadband customers can add unlimited data mobile SIMs from just £1O a month (for SIMS with capped speeds of 10Mbps). Savings based on the cost of identical EE SIM plans to non-EE broadband customers. Existing EE mobile customers will also be boosted to unlimited data on all pay monthly SIM plans on your account charged at over £1O a month. You will be able to switch to the unlimited data mobile SIMs from just £1O a month on your current plans when they become eligible for upgrade. Not compatible with any other discount, including Multi-line discount. If you cancel your EE broadband plan, all EE Mobile benefits will be removed.

My EE App registration using valid email and password required. You will need mobile internet coverage or a Wi-Fi connection. Third party terms apply to credit to bill services. Airtime Rewards: £1O minimum balance required to credit to bill. You will need to associate your credit or debit card with your Airtime Rewards account in order to earn rewards on qualifying purchases. Transactions may take up to 14 days to appear in your Airtime Rewards account in a pending status. Airtime Reward's terms apply, see www.airtimerewards.co.uk/legal/terms. Credits to bill: Credits will be applied to your account within 24 hours. For Pay Monthly this will be reflected in your next bill. For PAYG credits will be applied to your top-up balance. Credits cannot be exchanged for cash.

Available to Pay Monthly handset, selected SIM and tablet customers on an All Rounder or Full Works Plans (excluding Full Works for iPhone). Once you've chosen, you can change your Inclusive Extra thereafter every 30 days. Choose your Inclusive Extra at purchase, via My EE or by texting 150, for more details go to ee.co.uk/passes. We may at any time change the range of Inclusive Extras available, the content of Inclusive Extras or the minimum length of time each must be active for. Each Inclusive Extra may take up to 24 hours to activate. Content Inclusive Extras are provided by third parties and the content available may change from time to time. Third party subscriptions may be required.

For further information on software support and how to report software vulnerabilities, please refer to the registered manufacturer.