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Annual Device Check-Up:  Available to new and upgrading customers taking a Pay Monthly Phone or Tablet Plan, purchased directly from EE. For full details see Device Care Extras terms at ee.co.uk/terms.  

Extended Warranty: The warranty is only available to new and upgrading customers taking a Pay Monthly Phone, Tablet, Laptop or Watch Plan, purchased directly from EE. You must remain on an eligible Pay Monthly Plan. Your account must be up to date. Your Extended Warranty only covers the original device supplied to you by EE. If your device suffers from electrical or mechanical breakdown through normal use during the warranty period, we will repair it for free. For full details and exclusions see Device Care Extras terms at ee.co.uk/terms.

Inclusive Extras: Available to Pay Monthly handset, selected SIM and tablet customers on an All Rounder Plan or Full Works Plan (excluding Full Works for iPhone). Once you’ve chosen, you can change your Inclusive Extra thereafter every 30 days. Choose your Inclusive Extra at purchase, via EE or by texting 150, for more details go to ee.co.uk/passes. We may at any time change the range of Inclusive Extras available, the content of Inclusive Extras or the minimum length of time each must be active for. Each Inclusive Extra may take up to 24 hours to activate. Content Inclusive Extras are provided by third parties and the content available may change from time to time. Third party subscriptions may be required.

Stay Connected Data: If you have a capped data allowance (i.e. not an unlimited data plan) once you have used up your monthly data allowance your speed will be capped at 0.5Mbps.  You will regain access to our fastest speeds upon (1) renewal of your monthly plan allowance, (2) by buying one of our data add-ons, or (3) If you are gifted data by someone else in your family account.  Once the data add-on or gifted data runs out, you will return to the capped speed until your monthly plan allowance has renewed. Not available with No Frills plans. 

WiFi Coverage Boost: Access to up to 150,000 BT wi-fi hotspots across the UK and London Underground wi-fi access in enabled stations. Subject to device compatibility. Seamless connection for iOS handsets when in range of a hotspot.  To connect on an Android device, manual sign-in required when in an EE retail store or in range of a London Underground hotspot or by configuring settings manually. After initial connection, subsequent connection will be seamless. BT Wi-Fi hotspots subject to change.  London Underground wi-fi access available in ticket halls, escalators, platforms and when the train is in the station. No coverage in the tunnels. Active EE mobile customers only. You are an active pay as you go customer if your pay as you go account has been topped up with a minimum of £5 within the last 30 days. If your last top up took place more than 30 days ago, it can take up to two days from the date of your latest top up to update your account and provide you with access to the service.  Compatible device required. See www.ee.co.uk/wificoverageboost for more information.  Fair usage policies apply. 

Data Gifting: Account holder only can gift between pay monthly plans on the same account in increments of 500MB. Unlimited data plans can gift up to 100GB. Data usage on an unlimited data plan will be deducted from giftable allowance.  No gifting to/from Smart Watches, 4G Home, 5G Home or 30-day 4G WiFi or 5G WiFi plans. Data not used in a month does not roll over, allowances are set back to zero at the start of each month.  If you are outside your price plans standard countries when your monthly allowances refresh on your bill date the main account holder will not be able to gift data until you return to the UK/EU.  Data can only be used in accordance with the plan terms applicable to the receiving line. 

Entertainment Data Pass:Available as an Inclusive Extra on All Rounder plans with a limited data allowance only. Data used whilst streaming and downloading video content on Netflix, MTV Play, Amazon Prime Video, YouTube, BBC iPlayer, TV Player, TNT Sports on discovery+, BritBox, YouTube Kids, BBC iPlayer Kids and Twisted Mirror, and whilst streaming and downloading music content Apple Music, Tidal, Deezer, Spotify, BBC Sounds, Primephonic and Global Player will not be deducted from your plan’s inclusive data allowance. All other data used when you use the apps listed will be deducted from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on apps listed via your EE plan. The EE Entertainment Data Pass is for your personal, non-commercial use. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content via the EE Entertainment Data Pass may change from time to time. For more details go to ee.co.uk/entertainment.

Roam Abroad Pass:  Available to Pay Monthly handset, selected SIM and tablet customers on an All Rounder or Full Works Plan. Included as standard with Full Works for iPhone plans.  Access your standard plan allowances in the USA, Canada, Mexico, Australia and New Zealand plus the EU/EEA (see ee.co.uk/terms for full list of destinations) in addition to the UK. Remember, data fair use policy outside UK of 50GB applies. See ee.co.uk/terms for countries and details. Allowances last until next bill or until used up, whichever comes first. Allowances don’t roll over. Our stable links policy applies, as set out in the Plan Terms. Once you have used up the allowance, or hit your 50GB fair use amount, standard rates apply as set out in the Non-Standard Price Guide.   

Converged discount:  Available to Pay Monthly mobile customers taking EE Broadband for the first time or agreeing to a new minimum term. 10% discount applied to monthly price for first 24 months. After 24 months discount is removed. Further terms apply, see ee.co.uk/terms .

TNT Sports on discovery+: Devices must use at least Android 5, Windows 10 or iOS 15 operating systems. TV licence for the household registered to your EE account required (including app use only). TNT Sports on discovery+ is for your personal, non-commercial use in the UK. You must not attempt to share, edit or adapt the content made available to you. It's your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via the app may change from time to time. When you download and use the discovery+ app, you will use data that will be deducted from your price plan's inclusive allowance. Includes access to discovery+ app. Available to Pay Monthly customers. Subject to credit status. 30 day rolling contract. You can cancel any time. Further terms apply, see www.ee.co.uk/terms.

Data Boost: 5GB available to new and existing Pay Monthly phone or 12-month SIM Only customers who sign up to 4G Home or fixed broadband plan. Data allowance boosted by 5GB. Boost added to mobile only and cannot be added to 4G Home device. Data allowance boosted by 20GB if you have both a Pay Monthly phone plan and Fibre Max Broadband. You will lose the 20GB boost if you move to a Pay Monthly SIM Only plan or non-Fibre Max broadband plan at any point, or cancel either plan. Not available with 30 Day SIM Only plans, non-lead Sharer plans or 4G Home devices. You’ll lose the 5GB data boost if you cancel your 4G Home or fixed broadband. In order to retain your data boost when you upgrade or change your Pay Monthly plan, your 4G Home and fixed broadband must still be active and you must be moving to an eligible Pay Monthly plan. Data fair use policy may apply when roaming. One boost per household. Subject to availability. We reserve the right to withdraw or vary the boost at any time. 

Multi-Line Discount: 30% on SIM only, Data SIM and airtime plans taken with a Flex Pay Plan (Device Financing) purchased from 19/07/23. 10% on Pay Monthly plans taken with a phone, tablet, laptop, or Mobile Broadband / Wi-Fi device with a minimum term of 12 months or more purchased from 17/08/22, and SIM only, Data SIM and airtime plans taken with a Flex Pay Plan (device financing) purchased before 17/08/22. You must have a Pay Monthly plan as your qualifying plan on which you are paying full price.  Discount applied to plan price only.  Not compatible with any other discount.  If you cancel your qualifying plan the discount will be removed, if you have more than one eligible plan the discount will be removed from the oldest plan on your account and become the qualifying plan.

Norton Security:  12 month subscription to Norton Security Premium for up to ten devices worth £79.99. Offer available to customers joining EE broadband for the first time. Subscription automatically renews for year 2 (currently £39.99). Set “Auto-Renewal” to “off” in your Norton account to avoid subscription charges. Minimum system requirements apply. For more details, including a full list of features, see ee.co.uk/nortonsecurity.

Speed Guarantee:  We guarantee the speed to your hub. If after 30 days we can’t get you back to the speed we promised we’ll give you a discount of £5 a month until the issue is fixed or you reach the end of your minimum term. Excludes outages, connection faults and home wiring outside of our control.  

Smart Wifi:  24month minimum term applies. You own the Smart WiFi disc and 4G WiFi mini device after 6 months. Discs: one disc provided when you take Smart WiFi. Up to 2 further Discs if required delivery charge of £6.99 may apply. 4G WiFi mini: includes SIM preloaded with 2GB monthly recurring data allowance. Data lasts 30 days or until used. Allowances don’t roll over. 3G and 4G coverage required, check ee.co.uk/coverage. Supports up to 20 compatible devices. Signal range up to 10m. The more devices you have connected at the same time, the slower your internet connection will be. Data boost: 250GB data boost if we identify a fault with your broadband service. The data boost lasts 30 days and does not roll over. One data boost only in any 30-day period. Further terms apply, see ee.co.uk/terms .

30% off and Double Data for BT Broadband customers: Existing BT Broadband customers joining EE on a Pay Monthly SIM plan are entitled to a 30% discount on the monthly plan price and double data.  Double data applied to core data allowance.  This offer applies to the first line on the EE account only.  You can only have one double data offer per line. Consumer Plans only.  Not compatible with any other offer, unless we tell you otherwise. Both accounts must be registered at the same address. One eligible EE account per BT account. If either the EE or BT account has an outstanding overdue balance, the discount and double data will be removed. If you are no longer an eligible EE or BT customer, the discount and double data will be removed. For further information around data processing, please see our EE Privacy Policy or BT Privacy Policy.