About us


About us

Communication is our everything

We have one simple goal – to use the power of communications for a better world. Through our love for technology, we work with our partners to drive innovation, change lives and connect millions of people every day.

Our Brands

British Telecom logo British Telecom logo


One of the biggest communications service companies in the world, BT serves over 21 million corporate and residential customers with more than 28 million exchange lines. Together with global partners, BT continues to be a market leader in quality, scale and innovation both in the UK and abroad.

Visit BT
EE logo EE logo


EE runs the largest and most advanced mobile network in the UK, delivering mobile and fixed communications services to more places than anyone else. By partnering with some of the biggest and most innovative technology companies in the world, including Apple, Google and Samsung, EE provides millions of customers with the best mobile, home and content experiences.

Visit EE
Plusnet logo Plusnet logo


Plusnet is an award-winning provider of broadband, landline, digital television and mobile services.

Plusnet continues to bring simplicity and value to a complex world. Our Plusnet customers may not be fussed about the latest and greatest tech, but they do want great service, great value and excellent connections.

Visit Plusnet

Our core strengths

Connecting the country

With over 35 million customers in the UK, we know what it takes to connect people with what’s important to them, wherever they are.

Reaching the nation

Our distribution scale and volume of customer interactions is unparalleled in the UK, with over:

  • 620 stores
  • 1bn customer contacts / year
  • 1.2bn web visits / year
  • 200m app visits / year

At home with success

We have a relationship with 50% of the 27m households in the UK.