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Plan not working
Hi, I have recently got a new sim after ditching sky, transferred my old number, got a confirmation that my old number has been sucessfully transferred.The issue I have is that while i was ordering the sim i also purchased a pack, this payment went o...
New PAYG Sime with £10 top up not showing after almost a week
I bought a new PAYG SIM with £10 top up almost a week ago. The leaflet says the £10 top up will be applied within 2 days but I checked my balance today and still £0. Do I need to do anything else?
Persistent broadband cut-off
Basically dealing with these lag spikes for months now, the internet basically completely cuts off (the black markings) every so often and if it doesn't, there's usually a huge ping spike which is as good as losing connection too.Is there any way to ...
Old and new number
So since am with EE SIM plan only I have transferred my old number to EE SIM plan, but every time I text anyone from my phone the EE SIM new number delivery the text, I mean even though the old number has transferred for some reason some time when I ...
HR contact
Hi,I am an ex-employee based in London Head office. I need to contact HR. Could you please tell the contact email please.Thanks,Jannatul
EE Smart Hub Plus (SH31B) - Bridge Mode
Hi,After 6 months of fine service, Im having issues and have identified that there looks to be an issue with my ONT in responding to PPPoED requests as im frequently being dropped form the internet. As im using my own router, EE support will only loo...
Apple Music not Working - Unfixable?
Hi, I've had a subscription to Apple Music with my EE contract for about 4-5 years. After upgrading my phone (same number) in February, I've been unable to use Apple music. The message I'm getting is that my phone number (which is automatically enter...
Expensive upgrading with EE
I have been with EE for about 7 years and I'm due my next upgrade but I'm shocked at how expensive EE have become against their competitors. On a third party site I can grab the Samsung Galaxy S24+ on a 24 month unlimted data contract for £55 with Vo...
know about subscription pack
Hi I have £30 credit can I get a subscription pack using that credit.
Signal dropping - Pontypridd area
Hi. I know a lot of people in the area have been complaining about this. More here; https://www.facebook.com/share/p/czwKNREiU2MhE8WG/. If it doesn't show, there are 75 people commenting saying they have been experiencing signal and call drops.It's b...
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