Final T-Mobile example bill

Page 1

This is the date your bill is produced and will be ready to view. It is also the date your allowances refresh.

Your billing address: we'll send paper bills or any billing information to this address. To amend visit My Account.

If you wish to reclaim the VAT, you'll need a VAT invoice.
Please call us to request one.

The month from which your bill has been calculated.

This is a summary of your last bill, the amount charged, any payments received and any balance still owed.

This is the total cost for usage not covered by your monthly allowance. More information can be found on your bill below, under What you used outside your allowance and One-off charges and credits.

Any amount you owe from previous bills is shown as an Outstanding balance and will be added to your final bill total.

The total cost for usage not covered in your monthly plan. There is more information on your bill under What you used outside your allowance and One-off charges and credits.

Charges on your EE bill are always shown without VAT. Any VAT to be added is shown here.

The total amount you need to pay to clear your bill in full, including your monthly plan minus any refunds owed. See more details under Charges summary below.

If you have a Direct Debit set up, we'll state the date that payment will be collected.

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Page 2

Below is information on how to pay you bill, and frequently asked questions about your bill.

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Page 3

If you've moved to an EE plan, your final T-Mobile bill also acts as your first EE bill and Your monthly plan charges will include your first month's EE plan charge.

If you're owed a refund, the total amount refunded will be shown in Your monthly plan charges.

Any usage (calls, texts, picture messages) not covered by your plan will be summarised here.

This section details any final charges owed, and credits or payments we've received. These include services such as add-ons and early upgrade fees.

The subtotal of all the charges on your bill without VAT added. The same figure appears on page 1 of your bill and will be included in your final total to pay.

A summary of the picture message made during your billing month that were not covered by your monthly plan. The picture messages are itemised further in your bill.

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Page 4

An itemised breakdown of calls made that were not covered by your monthly plan. These include calls to 084, 087, 070 and international numbers, directory enquiries and TV shows.

An itemised breakdown of texts not covered by your monthly plan. Texts to international numbers cost more unless you buy a text booster or add-on. (For help on picture message charges, see T-Mobile bills explained).

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