Follow our step-by-step guides to help you get up and running with EE.
Ways to save money
If you have an EE, T-Mobile or Orange plan you can set up a Direct Debit by logging into My Account.
Select 'Billing and payments' then 'Set up a Direct Debit'. If you haven’t registered for My Account sign up today.
The EE WiFi app makes it easy to connect to the public BT WiFi hotspots included in your plan - no need to remember numbers or passwords.
- To get the EE WiFi app on the Android Play Store click here.
- To get it from iTunes for Apple devices click here.
Help on EE WiFi.
questions in the community
Is there any way of changing the date the payment is taken out of my account? without being turned off...
Am I being charged each month that I have been in New Zealand on my orange bill. The account was suspended until I come home...