International packs are ideal if you need to call abroad every month. The £10 and £15 International packs provide all the UK data and texts you need, plus a minutes allowance that can be used to call both within the UK and to 34 international destinations. That means that you don’t need to buy any extra add-ons to call abroad and your minutes are never wasted. They also include unlimited EE to EE minutes and texts, so you can contact family and friends on EE (within the UK) without worrying about your allowance.
Countries included in the International pack minutes allowance
You can make calls to mobiles and landlines within the UK or any of the following 34 international destinations: Australia, Bangladesh, Belgium, Canada, China, Cyprus, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Italy, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, South Africa, South Korea, Spain, Sweden, Thailand, United States
Countries not included in the International pack minutes allowance
If you want to make a call to a country that’s not included in our International Pack, this will need to come out of your top up. Our cheapest pence per minute rates are included in our Call Abroad Add-on. The good news is that this should be pre-loaded on your International SIM so if you call a country that’s not included in your pack, you’re automatically accessing our best rates. If you want to add the free add-on to your account or check whether you already have it, please text CALL ABROAD to 150.
To check the countries included in our Call Abroad Add-on and the price to call them, as well as our standard rates to any countries not included within this add-on, go to our Call Abroad page.
Starting a new pack or buying an add-on
If you run out of minutes in your International pack, you can choose to start your new pack early to get refreshed minutes, texts and data allowances.
If you don’t want to start a new pack and want minutes to call internationally, you can simply top up and call your chosen destination at the pence per minute rate listed on our Call Abroad page.
If you don’t want to start a new pack and want minutes to the UK, you can buy a UK minutes add-on for any UK calls by using My EE or by texting ADD ON to 150.
Unlimited EE to EE calls
As part of the International pack, you have unlimited minutes to call any other EE mobile. This means that you can keep in touch with family and friends on EE without it coming out of your core allowance.
Using pack allowances abroad
If you travel to Europe from June 2017, you’ll be able to use your minutes, text and data allowances while you’re abroad.
Unfortunately, calls to the 34 destinations within your pack are only from the UK. However, calls to any EU country are included within your pack when roaming in the EU.
If you want to call a country outside the EU or you’re travelling to a country outside the EU, you won’t be able to use your pack allowances and will be charged roaming rates during your stay. For more information on these charges, please check our pay as you go roaming rates.
Free Boosts abroad
Unfortunately you can’t use your Free Boost minutes or texts to call or text abroad from the UK. However, data boosts can be used for video calling so if you like to use your Free Boost to get in touch with friends or family abroad, it’s best to pick a data boost.
Previous International SIM
We’ve offered an International SIM for the last year offering 500MB, 100 minutes and 200 texts plus £2 credit to call abroad for £10. You can view the rates to the 72 countries included in this SIM by searching the add-on rates section on our Call Abroad page.
We’ve now replaced this SIM with the new and improved £10 and £15 International Packs detailed above.