Insurance & Protection

Help for EE, Orange & T-Mobile

Excess and charges

Read about the amount of excess you might be liable to pay for a successful claim

Lookout

Learn more about how to stay safe with Lookout Mobile Security

QUESTIONS IN THE COMMUNITY

Copy of original contract for insurance

Hi there, I need a copy of my original contract for insurance purposes and cant seem to find this anywhere.

Insurance

How can I chat to someone thorugh email about sending me a new phone?

Posted by khinchy in The EE Network
Damage insurance

Can I get phone insurance if the phone is second hand?

GETTING THE MOST FROM EE

Services and offers we have for you

New to EE? Use our get started guides

Follow our step-by-step guides to help you get up and running with EE.

Discover more with our video guides

Watch our help and support videos to get the most out of EE and your phone.

Manage your account with My EE app

Keep track of your usage, manage your add-ons or pay your bill on the move.

Join the EE Community now

See what people are saying in the EE Community - get involved or get advice.