Magic Numbers allow you to make free calls to your favourite Orange mobile and Orange Broadband Wireless and Talk numbers.
It is free to nominate a Magic Number. You can set up and change your Magic Numbers in My EE - just sign in (or register if you've not already done so) and follow the prompts on the screen. You'll need your account number if you are on a pay monthly, customer, or your four-digit ID if you’re on pay as you go.
If you follow the Magic Numbers link from the home screen of the app, you’ll be presented with a screen which shows up any Magic Numbers you have set up on your account. If you do not have any set up, you will be given the option to do so.
If you are having problems accessing My EE to set up your Magic Numbers you can call the Orange Customer Service Team. When you do this you'll be able to follow the automated service and nominate your Magic Number.
All you need to do to choose your magic numbers is simply call:
- 150 from a pay monthly Orange phone or 07973 100150 any other phone
- 450 from a pay as you go Orange phone or 07973 100450 any other phone
Once you’ve chosen your Magic Number you’ll receive a text message confirming what your Magic Number is. When you receive this text you'll be able to call your Magic Number for the discounted price.
It is free to nominate a Magic Number.
Magic Numbers limits
Pay monthly customers on an eligible talk plan receive one Magic Number every six months, from the date you nominate your first Magic Number. There’s no limit to the number of Magic Numbers you can have and no limit to the number of months you can use your Magic Numbers for, within the lifetime of your contract.
Pay as you go customers also receive one Magic Number every six months, from the date you nominate your first Magic Number. However, there is a limit of three Magic Numbers per account and you must top up at least £10 each month, to make use of your Magic Number the following month.
If you top up by £10 every month before your monthly top up date you will be able to use your Magic Number every month.
Magic Numbers can only be Orange UK mobile phone numbers or numbers on the Orange UK Broadband Access network (part of the Wireless & Talk Service). You can have a mixture of these numbers as your Magic Numbers.
Amending Magic Numbers
If you're a pay monthly customer you can amend your Magic Number once every six months.
If you’ve already made your allowed number of changes you'll need to call Customer Service on 150 from a pay monthly Orange phone or 07973 100150 from any other phone for further help (call charges may vary).
If you're on pay as you go, you can amend your Magic Numbers once every month within your change window. If you make a mistake when you're entering the number, call our Customer Service Team on 450 or 07973 100450.