Follow our step-by-step guides to help you get up and running with EE.
How to connect to WiFi on the London Underground
It's easy to connect to WiFi on the London Underground.
If you're an active EE, T-Mobile or Orange mobile customer then just text EEWIFI to 9527 and we'll send you a password to access the service when you next go on the Underground.
Once you're underground in a participating station, just follow these simple steps to connect:
1. On your device, turn WiFi on
2. Select Virgin Media WiFi from the list of available networks
3. Open your web browser and follow the prompts on the Virgin Media portal
4. Select EE and register using your mobile phone number and the password that we sent to you by text
Once you've connected to the WiFi once, you'll automatically connect every time you enter a WiFi enabled station (as long as WiFi is switched on on your device).