Getting started

How do I transfer my number to EE?

What is a Port Authorisation Code (PAC)?

What happens on the day my number moves to EE?

What day will my number move?

Move to EE from legacy brands

What is a SIM pin?

What is a SIM only plan?

Find an EE phone number

Activate and set up a new SIM

How do I swap or get a new SIM?

New SIM or SIM swap not working?

Set up and use an eSIM

Using an eSIM with an iOS Device

Using an eSIM with a Samsung Galaxy mobile

Using an eSIM with a Google Pixel mobile

Using an eSIM with a Motorola Razr mobile

Using an eSIM on a cellular-enabled Windows laptop or tablet

How to block unwanted calls and texts

Set up your child's first phone

Security advice for your mobile