Getting started

How do I transfer my number to EE?

What is a Port Authorisation Code (PAC)?

What happens on the day my number moves to EE?

What day will my number move?

Move to EE from legacy brands

What is a SIM pin?

What is a SIM only plan?

Find an EE phone number

Activate and set up a new SIM

How do I swap or get a new SIM?

New SIM or SIM swap not working?

Downloading and using an eSIM

How to block unwanted calls and texts

Set up your child's first phone

Security advice for your mobile

Can’t find what you’re looking for?

Want in-person assistance? Visit one of our stores

Find an EE Store

Any questions? Ask the Community

Visit our forum