Voicemail

  • EE
  • Orange
  • T-Mobile
Find out how to access your voicemail, set up a pin, and the cost of using voicemail.

Accessing voicemail

To access your voicemail from an EE phone press and hold 1.

If you are calling from another phone, dial 07953 222222 if you are in the UK or +447953 222222 from another country. Then hold 1 to get to the voicemail menu and press * until you are asked to enter your phone number.

Setting up a pin

Press and hold 1 on your EE phone, or dial 07953 222222 from another phone to get to your voicemail main menu where you will hear a list of instructions including setting up a PIN.

Voicemail costs

For pay monthly costs, read our price guide.

For pay as you go costs, read our price guides.

Lengthen ring pattern

On some devices, you can extend the number of rings before your phone transfers to voicemail. To find out how to do this and if your phone is compatible, go to our device support pages.

Visual voicemail

If you have an iPhone you can manage your voicemails onscreen. Read more about Visual Voicemail.

Find out how to access your voicemail, set up a PIN, and how much it costs.

Accessing your voicemail

To access your Voicemail, press and hold 1 to automatically connect to your answer phone menu..

Using another phone to listen to your messages

  • In the UK dial 07973 100 123. From another country dial +44 7973 100 123
  • Press and hold 1 if you are using an Orange phone
  • Press * to access your personal answer phone account

To use another phone to get your messages you'll need to set up a PIN.

Setting up a pin

Press and hold 1 on your keypad to access your answer phone menu, then press 3 for settings and features. The voice prompts will then guide you to setting your PIN.

Your PIN must be between four and ten digits long. For better security you will be prevented from entering a PIN made of one repeated number (like 2222), or consecutive numbers (like 5678).

Voicemail costs

For pay monthly costs, read our price guide.

For pay as you go costs, read our price guide.

Answer fax

To set up a PIN and to find out about answer fax and answer phone services, just hold 1 or dial 123 on your Orange phone, or just call 07979 100 123 from other phones. You can also access this from abroad.

For answer fax costs, read our price guide

Lengthen ring pattern

On some devices, you can extend the number of rings before your phone transfers to voicemail. To find out how and to see if your phone is compatible, go to our device support pages. 

Visual voicemail

If you have an iPhone you can manage your voicemails onscreen. Read more about Visual Voicemail

Find out how to access your voicemail, set up a PIN, and how much it costs.

Setting up voicemail

Press and hold 1 to connect to T-Mobile's Voicemail main menu.

If this doesn't work, dial 222 for more information.

Accessing your voicemail

You can access your Voicemail by pressing the 1 key on your phone or by using the menu options.

To access your Voicemail from another phone make sure you've set up and activated a voicemail PIN first.
Then call your T-Mobile phone number. Once it goes to Voicemail interrupt by pressing #. You will need to enter your voicemail PIN at the prompt.

Setting a pin

To set up your PIN you need to:

  1. Call your Voicemail (hold down the 1 key on your keypad)
  2. Select option 2 - change mailbox features  
  3. Select option 1 - change your pin.

Activating pin prompt

For additional security, it's possible to require the entry of your PIN every time you access your Voicemail, either from another phone or from your phone itself.

To add a PIN to your Voicemails:

  • Select the Change mailbox features on the Voicemail menu and select option 9
  • If the option to enter a PIN every time your access your voicemail is off, you will be asked to press 2 to switch it on.

Voicemail costs

For pay monthly costs, read our price guide.

For pay as you go costs, read our price guide.

Lengthen ring pattern

On some devices, you can extend the number of rings before your phone transfers to voicemail. To find out how, and to see if your phone is compatible, go to our device support pages. 

Visual voicemail

If you have an iPhone you can manage your Voicemails onscreen. Read more about Visual Voicemail.

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