Follow our step-by-step guides to help you get up and running with EE.
Alcatel 10.35 - Perform a soft reset
Perform a Soft Reset
Find out how to perform a soft reset on your device.
- Press and hold the Power button until the device turns off.
- When the phone is off, remove the battery for 10 seconds.
- Replace the battery and the back cover.
- Press and hold the Power button until the device powers up.