Bright Box 2 Wireless Router - change wireless channel

Your neighbour's WiFi, computers, microwave ovens, baby monitors and all your lovely gizmos give off signals that can affect your wireless connection. Not good. Changing the channel or frequency on your Bright Box 2 can help fix the problem. There's a few solutions you can try:

Swap to 5GHz

Your Bright Box 2 supports both 5GHz and 2.4GHz wireless - sometimes called dual-band. 5GHz is (generally) less crowded, so you'll get less interference from other devices.

Swapping is easy - simply connect to the wireless network starting 5GHz-EE...

Bright Box 2 - image of sticker found on base of router

If you can't see the 5GHz-EE... network, try moving closer to your router, or consider upgrading your wireless device.

Intelligent wireless

When you turn on your Bright Box 2, it looks for and uses the best WiFi channel it can find. This helps reduce problems caused by interference, giving you the best wireless connection.

You can also re-check by pressing the Intelligent Wireless button. You'll find this on the top of your Bright Box 2.

Intelligent Wireless button on the top of the Bright Box 2

 

Change your channel from the admin pages

You can also change your wireless channel from your Bright Box 2 admin pages. To do this:

  1. From a computer connected to your Bright Box, go to 192.168.1.1 (opens in a new tab or window)

    Enter 192.168.1.1 into browser address bar

  2. The router's LOGIN SCREEN will open

    Router's admin pages

  3. Enter the username and password for the admin pages

    - The username is admin (all lower case)
    - The password can be found on a sticker on the bottom of your router

    Bright Box 2 sticker

  4. Select LOGIN

    Enter the username and password for the router's admin pages

  5. The STATUS page will open

    Status page

  6. Select BASIC from the menu

    Select Basic from the EE menu

  7. Select Wireless Settings
    Select Wireless Settings

  8. The WIRELESS SETTINGS page will open



  9. From here, you can change the channel for your 2.4GHz and 5GHz wireless networks

2.4GHz network

Wireless network name starting EE-.....? - Follow these steps:

  1. In the Channel menu, select a number from 1 - 11 - you can choose 12 or 13, however some wireless devices don't like these channels


    Channel menu open - channel 6 highlighted as an example

  2. Click SAVE SETTINGS

    Click SAVE SETTINGS

  3. Your settings will be applied
    Applying changes. Please wait. The process may take up to 30 seconds. If you are making wireless changes you may need to reconnect to the wireless network.

  4. You'll be taken back to the WIRELESS SETTINGS page.
  5. You may need to re-connect to your Bright Box 2 after making the change.

 

5GHz network

Wireless network name starting 5GHz-EE-.....? - Follow these steps:

  1. Select a new channel from the Channel menu


    Channel menu open - channel 52 highlighted as an example


  2. Click SAVE SETTINGS

    Click SAVE SETTINGS

  3. Your settings will be applied
    Applying changes. Please wait. The process may take up to 30 seconds. If you are making wireless changes you may need to reconnect to the wireless network.

  4. You'll be redirected back to the WIRELESS SETTINGS page
  5. You may need to re-connect to your Bright Box 2 after making the change

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