Microsoft Surface 3 - Keep software and hardware up to date

 

Before you begin

Here are some important tips:

  • Plug your Surface into a working electrical outlet before installing updates. Don’t unplug or turn off your Surface while it’s updating.
  • If you have a Surface Typing Cover or Surface docking station, make sure they’re attached before you turn on your Surface so they get the latest updates, too.
  • You must be connected to the Internet to download updates for your Surface.
  • If you use mobile broadband to connect to the Internet, your connection is automatically set to metered. Windows updates may not download over a metered connection, so it’s best to connect to Wi-Fi to make sure you get all updates.
  • If you have no other connection options or have an unlimited data plan, you can change your settings to allow all updates over your mobile broadband connection. Here’s how: 

    Step 1: Go to Start Start icon, and select Settings > Network & Internet.
    Step 2:

    Select Advanced options and move the toggle for Set as metered connection to Off.

  • The amount of time it takes to install updates will vary depending on the speed of your Internet connection and the number and size of the updates.

Update Surface and Windows

When updates become available, they’re installed automatically on your Surface over Wi-Fi but may be limited over a metered connection. To get all the updates, connect to Wi-Fi first. Windows notifies you if you need to restart your Surface to finish installing an update.

You can also check for updates manually. Here’s how:

Step 1:  Go to Start Windows logo, and select Settings > Update & security > Windows Update.
Step 2:  Select Check for updates. If updates are available, they will install automatically. 
You may need to restart your Surface after the updates have installed.

When a Surface firmware update is available, you’ll see a notification on your Surface. Follow the on-screen instructions to update your Surface using Windows Update.

See your update history

To see what Windows and Surface updates you already have installed:

Step 1:  Go to Start Windows logo, and select Settings > Update & security > Windows Update.
Step 2:  Select Advanced options.
Step 3:  Select View your update history to see a list of the installed updates.

Updates to your Surface hardware appear in your update history as either “System Firmware Update - XX/XX/XX” or “System Hardware Update - XX/XX/XX.” (“XX/XX/XX” stands for the date that Microsoft made the update available.)

If you update the operating system on your Surface, this will clear your existing update history.

Surface updates are cumulative—if you have the latest Surface update installed, you’re up to date.

Change Windows Update settings

You can change the Windows Update settings for Surface 3, Surface Pro models, and Surface Book. Here’s how:

Step 1:  Go to Start Windows logo, and select Settings > Update & security > Windows Update.
Step 2:  Select Advanced options.
Step 3:  Under Choose how updates are installed, choose the settings you want.

For example, if you had turned off automatic updating during setup and you want to turn this feature back on, choose Automatic (recommended).

Was this article helpful?

Thank you.

Thank you.

Thank you.

Thank you.

Thank you, now you can press any tab to choose why this article is not helpful.

Your response was sent. Thank you.

Getting the most from EE

Services and offers we have for you