Content lock and Orange safeguard

  • EE
  • Orange
  • T-Mobile

What is it?

Content Lock on EE and T-Mobile and Safeguard on Orange helps to keep you and/or your children safe online by blocking “18” rated content, so we’ve made sure that our products contain parental control service for visual content

We have three settings - Strict, Moderate and Off so you can choose exactly what level of security you'd like.

All new accounts have “Moderate” applied by default.

How each setting works

Moderate – this is the default setting for new customers.  With Moderate you have access to social networking sites but not 18 rated content in accordance with a classification framework developed by the BBFC

Strict - This is the safe setting for the whole family.  This setting filters  the same “18” rated content but also includes other content  that is not suitable for younger children including  un-moderated social networking sites, chat and dating

Off - With the “Off” setting you have access to the full internet, including 18 rated content.

How to check or change your settings

Check or change your settings now >

Who decides what gets blocked?

The mobile industry has appointed the BBFC (British Board of Film Classification) to determine what content should be rated 18.  This is comparable with existing standards for visual content in other media and is based on the BBFC’s Classification guidelines.

You can find out more about it here.

If you believe a website or content has been misclassified please email Safeguard@ee.co.uk and we’ll review the matter for you.

What about illegal content?

Content that is inappropriate to some may be acceptable to others which is why there is a robust framework in place based on BBFC standards. However, there is a clear distinction between inappropriate and illegal content and we work with the Internet Watch Foundation to ensure that child abuse images are automatically blocked.   

Website images

If you or your child stumbles across an image or video online which you suspect shows child sexual abuse you can report securely and confidentially to the Internet Watch Foundation

Messages

If you believe your child is receiving illegal or seriously offensive messages from an adult in a chatroom or on a social networking site, then report it to the Child Exploitation and Online Protection Centre 

Making the most of your digital life

We want everyone to live a safe and rewarding digital life so we've put together lots of information to help you do just that.

Find out more >

 

What is it?

Content Lock on EE and T-Mobile and Safeguard on Orange helps to keep you and/or your children safe online by blocking “18” rated content, so we’ve made sure that our products contain parental control service for visual content

We have three settings - OnLight and Off so you can choose exactly what level of security you'd like.

All new accounts have “Light” applied by default.

How each setting works

Light – this is the default setting for new customers.  With Light you have access to social networking sites but not 18 rated content in accordance with a classification framework developed by the BBFC

On - This is the safe setting for the whole family.  This setting filters  the same “18” rated content but also includes other content  that is not suitable for younger children including un-moderated social networking sites, chat and dating

Off - With the “Off” setting you have access to the full internet, including 18 rated content.

How to check or change your settings

Check or change your settings now >

Who decides what gets blocked?

The mobile industry has appointed the BBFC (British Board of Film Classification) to determine what content should be rated 18.  This is comparable with existing standards for visual content in other media and is based on the BBFC’s Classification guidelines.

You can find out more about it here.

If you believe a website or content has been misclassified please email Safeguard@ee.co.uk and we’ll review the matter for you.

What about illegal content?

Content that is inappropriate to some may be acceptable to others which is why there is a robust framework in place based on BBFC standards. However, there is a clear distinction between inappropriate and illegal content and we work with the Internet Watch Foundation to ensure that child abuse images are automatically blocked.   

Website images

If you or your child stumbles across an image or video online which you suspect shows child sexual abuse you can report securely and confidentially to the Internet Watch Foundation

Messages

If you believe your child is receiving illegal or seriously offensive messages from an adult in a chatroom or on a social networking site, then report it to the Child Exploitation and Online Protection Centre 

Making the most of your digital life

We want everyone to live a safe and rewarding digital life so we've put together lots of information to help you do just that.

Find out more >

 

What is it?

Content Lock on EE and T-Mobile and Safeguard on Orange helps to keep you and/or your children safe online by blocking “18” rated content, so we’ve made sure that our products contain parental control service for visual content

We have three settings - StrictModerate and Off so you can choose exactly what level of security you'd like.

All new accounts have “Moderate” applied by default.

How each setting works

Moderate – this is the default setting for new customers.  With Moderate you have access to social networking sites but not 18 rated content in accordance with a classification framework developed by the BBFC

Strict - This is the safe setting for the whole family.  This setting filters  the same “18” rated content but also includes other content  that is not suitable for younger children including  un-moderated social networking sites, chat and dating

Off - With the “Off” setting you have access to the full internet, including 18 rated content.

How to check or change your settings

Check or change your settings now >

Who decides what gets blocked?

The mobile industry has appointed the BBFC (British Board of Film Classification) to determine what content should be rated 18.  This is comparable with existing standards for visual content in other media and is based on the BBFC’s Classification guidelines.

You can find out more about it here. 

If you believe a website or content has been misclassified please email Safeguard@ee.co.uk and we’ll review the matter for you.

What about illegal content?

Content that is inappropriate to some may be acceptable to others which is why there is a robust framework in place based on BBFC standards. However, there is a clear distinction between inappropriate and illegal content and we work with the Internet Watch Foundation to ensure that child abuse images are automatically blocked.   

Website images

If you or your child stumbles across an image or video online which you suspect shows child sexual abuse you can report securely and confidentially to the Internet Watch Foundation

Messages

If you believe your child is receiving illegal or seriously offensive messages from an adult in a chatroom or on a social networking site, then report it to the Child Exploitation and Online Protection Centre 

Making the most of your digital life

We want everyone to live a safe and rewarding digital life so we've put together lots of information to help you do just that.

Find out more >

 

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