Security

Help for EE, Orange & T-Mobile

Fraud protection

Safety tips from EE to help protect our customers from fraud, including online scams or phone crime

Ways to complain

Have a complaint? Find out the best way to contact our customer service team.

QUESTIONS IN THE COMMUNITY

I forgot my security questions,and my services are being cut of

My services are getting turned off. I forgot my security questions over the phone

Posted by jameseng in My EE Account
How you can make the internet safer

We look at how you can make your internet safer for all the family

Posted by TiffJ in Phones and Devices
Email security

I have recently received an email from someone I have never heard of, but they have put my name and address details in the main body of the email and say they have a large amount of personal info about me.

GETTING THE MOST FROM EE

Services and offers we have for you

New to EE? Use our get started guides

Follow our step-by-step guides to help you get up and running with EE.

Discover more with our video guides

Watch our help and support videos to get the most out of EE and your phone.

Manage your account with My EE app

Keep track of your usage, manage your add-ons or pay your bill on the move.

Join the EE Community now

See what people are saying in the EE Community - get involved or get advice.