Calm App Help

About the Calm App on EE

Calm is the leading mental health brand with the number one app for meditation, sleep and relaxation. Calm offers content and tools to support you to improve your health and happiness, such as:

  • guided meditations. Help manage stress, reduce anxiety, increase happiness, and more
  • music and soundscapes. Nature sounds, ambient music, exclusive remixes and playlists
  • science-backed mindfulness tools to help rest and reset your mind at any stage of your day
  • mindfulness movement. Learn to move more mindfully with short-form videos of stretches and exercises

For more information visit Join Calm with EE.

How to get your one month free trial of Calm with EE

To get a one month free trial text CALM to 150. We’ll send you a welcome message from 150 with next steps on how to get started and a voucher code to download and redeem. To access Calm, you’ll need to set up a Calm account. 

Eligibility requirements and terms and conditions apply. If you’re an existing Calm member you'll need to cancel your subscription directly with them, or you’ll still be charged. 

To claim this offer you need a compatible mobile device using the iOS or Android operating systems or other compatible device. You can find more information on devices at the Calm help centre.

You won't be able to claim this offer if you've already had a one month free trial or 12 month Calm subscription through EE.

After the trial

The Calm service is removed from your account after your free trial. You’ll then have the option of buying a 12 month subscription to Calm for £2.50 per month, or £30 per year.

This offer is available to EE customers who:

  • are UK residents
  • have a pay monthly or SIM only mobile phone plan
  • haven't had a 12 month Calm subscription through EE already

If you move to a plan that’s not eligible for the Calm subscription or cancel your EE plan within 12 months, you'll have to pay the full outstanding balance.

How to manage your EE subscriptions

Use the EE app to manage, cancel and update the payment card for your subscriptions.

Download the EE app

If you cannot access the app, call us on 0800 0790 062.

You can log into the EE app at any time to buy and manage your subscriptions.

The legal bit

Calm Individual Premium subscription one month offer

This is available to customers with Consumer EE pay monthly or SIM only phone plans who are UK residents and have not previously benefitted from our one-month free Calm offer or our 12-month Calm subscription. Data used whilst using the Calm service will be deducted from your plan allowance. The Free Period will start as soon as you request the add-on, rather than when you redeem the voucher code. After the one-month free period, the Calm add-on will be removed and you’ll no longer be able to access the Calm service. Activate offer by following the instructions for downloading and redeeming a voucher code, which will be sent in an SMS. The voucher code will expire if it is not redeemed within three months of being issued. Requires a compatible mobile device using the iOS or Android operating systems or another compatible device. Not available to customers on a 4GEE WiFi, Smart Watch or Tablet Price Plan or customers who don’t have a compatible device. Not available to customers on Small Business or Business Connect plans. The Calm service can be accessed via the Calm app on a compatible mobile device using iOS 15 or above or Android 7.0 or above, or another compatible device that you can download and register the app on. Calm can be accessed via the Calm website on a compatible device. Please note: Calm is not compatible with Internet Explorer. To access the Calm service, you will need to set up a Calm account. Calm is for your personal, non-commercial use only. It’s your responsibility to ensure that content accessed by under 18s is suitable for them. The service is subject to the usage restrictions set out in the Calm Terms of Service. Content available may change from time to time. This offer is non-transferable. Not available with any other Calm offer. Full terms apply. Calm’s Terms of Service apply. Further terms apply, see EE Terms and conditions.

Calm 12-month subscription

Available to customers with Consumer EE pay monthly or SIM only phone plans who are UK residents and have not previously taken our 12-month Calm subscription. Subject to credit status. Data used whilst using the Calm service will be deducted from your plan allowance. If you’re an existing Calm member you’ll need to cancel your existing subscription directly with Calm, or you’ll continue to be charged by Calm. 12-month term applies. Subscription is £2.50 a month. The Calm subscription will start, and you’ll start being charged, as soon as you request it, rather than when you redeem the voucher code. After 12-month period, the Calm add-on will be removed and you’ll no longer be able to access the Calm subscription. If you move to a plan that’s not eligible for the Calm subscription, or you cancel it or your EE contract during the 12 month minimum term of the Calm subscription, you’ll need to pay to us upfront the full outstanding balance for the remaining monthly charges for your Calm subscription for the 12 month minimum term and you’ll be able to continue to access the Calm Subscription for the rest of the 12 month period. Activate subscription by following the instructions for downloading and redeeming a voucher code, which will be sent in an SMS. The voucher code will expire if it is not redeemed within three months of being issued. Requires a compatible mobile device using the iOS or Android operating systems or another compatible device. Not available to customers on a 4GEE WiFi, Smart Watch or Tablet Price Plan or customers who don’t have a compatible device. Not available to customers on Small Business or Business Connect plans. The Calm service can be accessed via the Calm app on a compatible mobile device using iOS 15 or above and Android 7.0 or above, or another compatible device that you can download and register the app on. Calm can be accessed via the Calm website on a compatible device. Please note: Calm is not compatible with Internet Explorer. To access the Calm service, you will need to set up a Calm account. Calm is for your personal, non-commercial use only. It’s your responsibility to ensure that content accessed by under 18s is suitable for them. The service is subject to the usage restrictions set out in the Calm Terms of Service. Content available may change from time to time. This offer is non-transferable. Not available with any other Calm offer. Full terms apply. Calm’s Terms of Service apply. Further terms apply, see EE Terms and conditions.

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