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Need some help?

You'll get a text to confirm when a top-up is successfully added to your account.

You can check your credit any time. Just text 'BALANCE' to 150 from your EE phone.

If your credit hasn't updated within 24 hours please call Customer Services on 150 or 07953 966 250 from any other phone.

Payments to EE are managed by Vesta, who are a trusted partner of EE. Once you make a Top Up the name Vesta will appear on your bank or credit card statement as Vesta *EE Top Up.

For any further queries about a charge to your account by Vesta we recommend giving them a call on 0808 1686078.