We're delighted to enable British Sign Language users to contact us using a Sign Language interpreter, through the Interpreters Live! Service, provided by Sign Solutions.
Interpreters Live
Service hours
The InterpretersLive! service is available on demand 7 days a week between 8am and midnight via the StarLeaf app.
You can also pre-book BSL Video Interpreters and other types of remote communication support for anytime and anywhere via any video platform.
Using a mobile device?
To access the InterpretersLive! service on a mobile device, download these two apps:
- StarLeaf
- InterpretersLive
For more information on how to set up the service via the app, access this user guide or watch the following video.
Using a PC or laptop?
No set-up is required - you're ready to use InterpretersLive! to make a call to EE.
Support
For more help, FAQs or to give feedback on the service, contact Sign Solutions.
Privacy
Sign Solutions providers of Interpreters Live! are certified ISO 27001 and ISO 9001. All data is processed and held securely.