Close the broadband account and transfer the mobile account into a new name

 

We will need to speak to you before we can transfer the mobile account into your name. We will call you within 5 working days of you you submitting this form to confirm the information provided and discuss the account with you.

We will close the broadband account, and any other connected products such as EE TV, home phone and TNT Sports as soon as we receive your form.

 

Your details

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Please enter your first name
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Please enter your last name
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Please enter a number we can use to contact you
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Please enter your email address
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Account holder's details

These are the details of the person who has died.

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Please enter the account holder's name
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Please enter the account holder's date of birth
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We need your email address so we can contact you.
Please enter the account number.
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Please enter the account holder's phone number.
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Please enter the account holder's full address including postcode
Please enter the account holder's full address including postcode
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Final correspondence and refunds

If the broadband account is in credit, we will refund the balance to the account holder's Direct Debit before closing it. If you know the Direct Debit is closed, or will be closed in the next 4 weeks, we will issue a cheque instead.

Any final correspondence will be sent to the account holder's address. If you would like it sent to a different address please provide a name and address.

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We need your email address so we can contact you.
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Please enter the account holder's address
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Please confirm that you have permission to ask us to close this account.
Please confirm that if we're unable to make contact with you, we can close the account.
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