Contact us about a lost or stolen device
Call us
We’re available 24 hours a day, 7 days a week.
From your EE mobile
150
From any other phone
07953 966 150
Calls are free from an EE number. Charges may apply if you call from another network.
Support for Deaf and hard of hearing customers
Text relay
To use the text relay service from your smartphone, PC or tablet, download the free Relay UK app.
To call us through the Relay UK app or from a textphone, dial:
18001 07953 966 150
Sign language services
If you need the support of a British Sign Language (BSL) interpreter, you can contact us through the InterpretersLive! service.