If you can’t install the Cyber Security app on your mobile device, make sure your device has have the latest version of Google Play Store app downloaded, and all the latest system updates installed.
Help setting up EE Cyber Security
In this article
After subscribing to EE Cyber Security, first activate it, then install the software on your devices.
Set up on Windows
Set up on Windows
Set up on Mac
Set up on Mac
Set up on Android
Set up on Android
Set up on iPhone or iPad
Set up on iPhone or iPad
Browsers and systems that work with EE Cyber Security
Browsers and systems that work with EE Cyber Security
Windows™ PC and Mac® (desktops and laptops), and iOS and Android™ devices.
Not all features are available on all devices or all operating systems.
SafeCam is only available on Windows (excluding Windows 10 in S mode and Window running on ARM Processor).
Windows™ Operating Systems
Microsoft Windows™ 11 (all versions).
Microsoft Windows™ 10 (all versions).
Microsoft Windows™ 8/8.1 (all versions). Some protection features are not available in Windows 8 Start screen browsers.
Microsoft Windows™ 7 (32-bit and 64-bit) with Service Pack 1 (SP 1), or later versions of Windows with SHA2 support.
Mac® Operating Systems
The current and previous two versions of Mac OS
SafeCam, Parental Control and Cloud Backup features are not supported.
Android™ Operating Systems
Android 8.0 or later. Must have Google Play app installed.
iOS Operating Systems
iPhones or iPads running the current and previous two versions of Apple® iOS.
Help setting up features of EE Cyber Security
Help setting up features of EE Cyber Security
Features of our Cyber Security add-on that require extra set-up include:
See our page on setting up and using Cyber Security features for more details.
Transfer protection from one device to another
Transfer protection from one device to another
Your subscription lets you protect either 2 or 15 devices, depending on your plan. If you’ve already used up your allowance, you can transfer protection from one device to another.
For more detailed information read transfer your protection from one device to another device (norton.com)
You need to log in with your EE account details to be able to manage your devices: