ROAMING IN Aruba
Learn about costs, add-ons and what you need to do before you go.
Where are you travelling to?
Because the calculator in MyEE has access to your account details, it'll know whether or not you have either of these products and can show you your costs.
You're probably on a Max Plan if your plan came with free access to the BT Sport App.
This is an add-on that can be purchased and added to your plan.
If you're on a Smart Plan, you get access to this for free as one of your Swappable Benefits.
- Travelling to [CountryName].
- Being a [CustomerType] Customer.
Roaming costs
| Service | Included in allowance | Charges outside your allowance |
|---|---|---|
| Data/internet | Buy data add-on | |
| Making a call | £2.05 per minute | |
| Receiving a call | £2.05 per minute | |
| Sending a text | 67p per text | |
| Sending a picture message | 73p per picture message | |
| Voicemail |
To receive a voicemail you'll be charged at the receive a call per-minute rate above. To save a voicemail you'll be charged at the making a call per-minute rate above. |
| Service | Included in allowance | Charges outside your allowance |
|---|---|---|
| Making a call | £1.80 per minute | |
| Receiving a call | £1.80 per minute | |
| Sending a text | 60p per text | |
| Receiving texts | Free | |
| Sending a picture message | 48p per picture message | |
| Data/internet | Buy data add-on when you land | |
| Voicemail |
To receive a voicemail you'll be charged at the receive a call per-minute rate above. To save a voicemail you'll be charged at the making a call per-minute rate above. |
How do I enable roaming?
Enabling calls and text
Text ROAMING to 150 before you go or enable international calls and texts from MyEE.
Enabling data
To use your data you need to enable roaming on your device.
How can I reduce costs?
Turn off ‘Wi-Fi Assist’
(iPhone only)
iPhones have a feature which may use your data even when you’re connected to Wi-Fi. Learn how to turn it off.
Avoid charges from
receiving voicemails
To switch your voicemail off, text VM OFF to 150 before you go.
Reduce how many
characters you text
Every 160 characters count as a text. So, if you send a text longer than this, you will get charged for multiple text messages.