ROAMING IN Australia
Learn about costs, add-ons and what you need to do before you go.
Where are you travelling to?
We'll use your account to show exact costs based on your products.
Or you can text RO AUSTRALIA to 150 to see if roaming in Australia is included in your plan.
You're probably on a Max Plan if your plan came with free access to the BT Sport App.
This is an add-on that can be purchased and added to your plan.
If you're on a Smart Plan, you get access to this for free as one of your Swappable Benefits.
- Travelling to [CountryName].
- Being a [CustomerType] Customer.
Roaming costs
You can use almost all of your allowances as you would at home, at no extra cost.
- calling numbers in [CountryName] is included.
- a fair use policy of 50GB applies.
To see your allowances, and how much you have left, text BALANCE to 150.
| Service | Included in allowance | Charges outside your allowance |
|---|---|---|
| Data/internet | Buy data add on | |
| Free | ||
| £1.35 a minute | ||
| Receiving calls | Free | |
| Free | ||
| 67p a text | ||
| Sending picture messages | 73p a picture message | |
| Voicemail | Free |
| Service | Included in allowance | Charges outside your allowance |
|---|---|---|
| Data/internet | Buy data add on | |
| £1.35 per minute | ||
| £1.35 a minute | ||
| Receiving calls | £1.35 per minute | |
| 67p per text | ||
| 67p per text | ||
| Sending picture messages | 73p a picture message | |
| Voicemail |
To receive a voicemail you'll be charged at the receive a call per-minute rate above. To save a voicemail you'll be charged at the making a call per-minute rate above. |
| Service | Included in allowance | Charges outside your allowance |
|---|---|---|
| Making a call | £1.20 per minute | |
| Receiving a call | £1.20 per minute | |
| Sending a text | 60p per text | |
| Receiving texts | Free | |
| Sending a picture message | 48p per picture message | |
| Data/internet | Buy data add-on when you land | |
| Voicemail |
To receive a voicemail you'll be charged at the receive a call per-minute rate above. To save a voicemail you'll be charged at the making a call per-minute rate above. |
How do I enable roaming?
Enabling calls and text
Text ROAMING to 150 before you go or enable international calls and texts from MyEE.
Enabling data
To use your data you need to enable roaming on your device.
How can I reduce costs?
Turn off ‘Wi-Fi Assist’
(iPhone only)
iPhones have a feature which may use your data even when you’re connected to Wi-Fi. Learn how to turn it off.
Reduce how many
characters you text
Every 160 characters count as a text. So, if you send a text longer than this, you will get charged for multiple text messages.
World Select Talk and Text
£6.85 a day for unlimited minutes and texts
£6.85
World Select Talk and Text
Unlimited minutes and texts
World Select Talk and Text gives you unlimited calls and texts in the USA, Canada, Turkey, Australia and the UAE.
To opt in just text WORLD to 150.
You’ll be able to talk and text as usual within 24 hours. We’ll text you to let you know when it’s ready. You’ll only be charged for days when you make calls, receive calls or send texts abroad. When you get home, either keep your add-on ready for your next trip or opt out.
To opt out just text STOP WORLD to 150
Travel data pass
£6.85 a day for 500MB
£6.85
Travel Data Pass
500MB of data to use for 24 hours
Our Travel Data Pass gives you a great value data allowance for a fixed daily price, so there’s no need to hunt for WiFi and no chance of an unexpected bill when you get home.
To get the Travel Data Pass:
- text TRAVEL to 150
To opt out of the Travel Data Pass:
- text STOP TRAVEL to 150
40MB of data
40MB of data to use for 24 hours
£4
Zone A data add-on
40MB of data to use for 24 hours
- These add-ons can only be purchased whilst abroad – you will receive a text message when you arrive and you should follow the instruction to purchase.
- Make sure data roaming is enabled on your phone - to do this, text ROAMING to 150
- The internet won’t work on your phone abroad unless you buy an add-on. This is to prevent you running up a large bill for internet usage by mistake.
- If your add-on runs out and you need more internet, we’ll give you the option to buy another one. It’s as simple as that.
100MB of data
100MB of data to use for 24 hours
£7
Zone A data add-on
100MB of data to use for 24 hours
- These add-ons can only be purchased whilst abroad – you will receive a text message when you arrive and you should follow the instruction to purchase.
- Make sure data roaming is enabled on your phone - to do this, text ROAMING to 150
- The internet won’t work on your phone abroad unless you buy an add-on. This is to prevent you running up a large bill for internet usage by mistake.
- If your add-on runs out and you need more internet, we’ll give you the option to buy another one. It’s as simple as that.
250MB of data
250MB of data to use for 7 days
£20
Zone A data add-on
250MB of data to use for 7 days
- These add-ons can only be purchased whilst abroad – you will receive a text message when you arrive and you should follow the instruction to purchase.
- Make sure data roaming is enabled on your phone - to do this, text ROAMING to 150
- The internet won’t work on your phone abroad unless you buy an add-on. This is to prevent you running up a large bill for internet usage by mistake.
- If your add-on runs out and you need more internet, we’ll give you the option to buy another one. It’s as simple as that.