In store repairs: only available at selected EE stores. Same day repair subject to availability of parts. 

On occasion a repair may take longer than usual, in any event, devices brought in to store after 4pm cannot be repaired on the same day. If the repair is not covered by your device warranty you will have to pay for the repair. It is also your responsibility to back up your data and content; we will not be responsible for any information that you lose as part of that back-up process. You must also disable any security software that would prevent inspection of your device. We will notify you when your device is ready to collect. You’ll have 28 calendar days from the date we tell you to pick it up. If you don't come back in time, we'll only keep your mobile phone for a further 30 days; after which you may not be able to get it back.

Further terms apply, see: Repair and loan phone terms and conditions.