Flex with friends

Spread the word

Just enter a few details and we’ll give you a unique link that you can share with all your friends. Remember, you’ll need to be an existing Flex Plan customer to refer a friend.

Join EE on a Flex Plan

All your friend must do is follow your link to order their free Flex Plan SIM and join EE on a monthly Flex Plan.

Get rewarded

Once they’ve set up their Flex Plan, we’ll send you both a £10 Amazon.co.uk Gift Card within seven days.

FAQs

How do I qualify for the £10 Amazon voucher?

Existing Flex Plan customers can sign up to take part in the scheme. Once you've signed up you'll receive a unique link to share with your friends. Your referred friend must purchase a Flex Plan to be eligible for the reward.
Can I refer my friends who are already with EE?

You can refer anyone who doesn't already have a Flex Plan with us. So it can be an EE pay monthly customer for example. When you refer a friend, they need to order a free Flex Plan SIM online and set up their plan.
Is there a limit to how many friends I can refer?

No, you can refer as many friends to EE Flex Plans as you like.
What does my friend need to do once I've referred them?

Your friend needs to order a free Flex Plan SIM using your unique link and set up their monthly Flex Plan once their SIM arrives.
When will we receive our rewards?

If you and your friend both fulfil the eligibility criteria for a reward, you should both receive your reward with seven days of your friend setting up their new Flex Plan.
How do I check the status of my referrals?

You can check the status of your referrals at www.ee.co.uk/refer-a-friend-flex
Can I use my Amazon.co.uk Gift Card straightaway?

Yes, you will receive an e-voucher code by email, and you can use it straightaway.
How long is my Amazon.co.uk Gift Card valid for?

12 months.
What do I do if I haven't received my reward?

Once your friend has bought a Flex Plan with us, we'll need to do some checks before you both get rewarded. If you haven't received your rewards you should check that you've both met the terms of the promotion:

- Did your friend follow your link and order a free Flex Plan SIM for the refer a friend offer?

- Have you both paid for at least one monthly Flex Plan?

As a referrer you can check the status of your referrals by using the online status checker. You can do this by following the link you received in the email we sent you when your friend joined, or by heading to www.ee.co.uk/refer-a-friend-flex

If you've checked that you've both met all the terms of the offer but you still haven't received your rewards, please contact our Customer Service team by calling 150 from your EE mobile phone.

Terms and conditions

The refer a friend Promotion (“Promotion”) will run from 18th March 2020.

Referring a friend
To be eligible to refer a friend you, (“the Referrer”) must be a EE Flex Plan customer.

To enter the promotion, the Referrer must follow the instructions on our website, ee.co.uk/refer-a-friend-flex and enter the details requested. The Referrer must also enter their EE mobile number.

By enrolling in the promotion, the Referrer agrees that their personal details will be shared with Buyapowa and EE. All processing of personal data will be carried out in accordance with Buyapowa’s Privacy Policy and EE's Privacy Policy.

The Referrer also agrees that by referring a Friend by sharing their Referral Link with them, that we may share their name with them, so that they know who has referred them.

Having entered their personal details at ee.co.uk/refer-a-friend-flex and entered this promotion, the Referrer will be provided with a unique referral link (“Referral Link”) which is personal to then. They may share this by email or via various social media platforms, with their friends, family members or any other member of the public, provided they are aged 18 or over and a UK resident.

Accepting a referral
To be eligible to accept a referral you (“the Friend”) must not be an existing EE Flex customer. You must be over 18 years old and be a resident in the UK with a valid email address.

The Friend must follow a Referral Link and go on to enrol in the promotion. To enter the promotion the Friend must follow the instructions on our website including entering their details where requested.

The Friend must purchase a Flex plan (“the Qualifying Product”). The addition of a new Flex Plan number onto an existing account does not qualify you for the promotion.

By enrolling in the promotion, the Friend agrees that their personal details will be shared with Buyapowa and EE. All processing of personal data will be carried out in accordance with Buyapowa’s Privacy Policy and EE's Privacy Policy.

Getting the reward
Once the Friend has purchased the Qualifying Product both the Referrer and the Friend will receive a free £10 Amazon Gift Card (“Gift Card”), by email within 7 days of the purchase if the following conditions are met:

• The Referrer and the Friend must be eligible to enter the promotion and follow the instructions as set out above;

• The Friend must purchase the correct qualifying product, a Flex plan; and

• Both Referrer and Friend must purchase at least one Flex plan.

General
The Gift Card is non-transferable and non-exchangeable. It must be taken as stated and no compensation will be payable if you are unable to use the Gift Card. The Gift Card is not exchangeable or redeemable for cash or other goods or services. Any attempt to sell, transfer or exchange any part of the Gift Card will result in the gift being withdrawn by EE.

The Promoter is EE Limited, 1 Trident Place, Mosquito Way, Hatfield

The Promoter reserves the right (a) to substitute an alternative gift of equivalent or greater value and (b) in exceptional circumstances to vary, amend or withdraw this prize draw on reasonable notice.

Entering this Promotion is deemed to be acceptance of these Terms and Conditions.

This promotion and these terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.

The Gift Cards may be subject to additional terms and conditions. Recipients of the Gift Cards agree that the cost of and the responsibility for complying with such additional terms and conditions will be borne solely by them.

Amazon.co.uk is not a sponsor of this promotion. Amazon.co.uk Gift Cards ("GCs") may be redeemed on the Amazon.co.uk website towards the purchase of eligible products available on www.amazon.co.uk. GCs cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account. Amazon.co.uk is not responsible if a GC is lost, stolen, destroyed or used without permission. See www.amazon.co.uk/gc-legal for complete terms and conditions.

GCs are issued by Amazon EU S.à r.l. All Amazon ®, ™ & © are IP of Amazon.com, Inc. or its affiliates.

Flex with friends

How it works