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What to expect from your in-store appointment?

Shop

Advice to find the perfect product for you.

Help

Support with your account, services or a question about joining us.

Repair

Discuss what your options are for your broken device.

Learn

Learn more about topics of interest such as AI, online safety and many more.

Which appointment best suits you?

Not sure which type of appointment to book?
Here are some examples of things you may be looking to do that may help you choose the right appointment type for you.

I would like to upgrade my device/services empty empty empty empty I’m out of contract empty empty empty empty My device is broken empty empty empty empty I have an issue with my EE app empty empty empty empty My bill doesn’t look right empty empty empty empty My child is looking to get their first phone empty empty empty empty I’m thinking about becoming an EE customer empty empty empty empty I would like to know more about online safety empty empty empty empty I need to pay my bill empty empty empty empty My phone has AI features, I’d like to know more about them empty empty empty empty I’d like to add TV/Broadband to my account empty empty empty empty I don’t know how to use the My EE app empty empty empty empty I would like to top up my EE pay as you go empty empty empty empty I need help with setting up a new device empty empty empty empty I need a replacement SIM/ eSIM empty empty empty empty I need help with setting up my account empty empty empty empty I’m going abroad, I’d like to know more about roaming empty empty empty empty I want understand/ know more about Digital Voice empty empty empty empty I would like Home Security empty empty empty empty I’m worried about fraud/ scamming empty empty empty empty I have additional accessibility/ vulnerability needs empty empty empty empty I need to update my personal details empty empty empty empty I'd like to add additional products to my account empty empty empty empty I would like to find out about Mobile Broadband (4G/5G routers) empty empty empty empty I'm collecting a device empty empty empty empty
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