Book an in-store appointment

Find out if your nearest store is open and book an appointment. If it doesn't appear to be open, please check back soon or use the ‘Advanced filters’ option to expand your search.

 

EE Store Finder

 

Find your nearest store, check which services are available and book an in-store appointment for expert help.

Find out what services we offer in store        What to expect in our stores

Find a store or book an appointment

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What to expect in our stores

Following government guidance, we’ve introduced some new measures in store.

Waiting time

If the store is too busy when you visit, we’ll book you an appointment at a time that’s convenient for you using our virtual queuing system.

Extra cleaning

We’ll thoroughly clean any device before and after handling it, and we are cleaning our stores much more frequently too. All our stores have hand sanitiser stations.  

Pay your way

We're now accepting cash and card payments in all our stores, so you can choose what's right for you.

What you can do in store

Upgrades empty New sales empty Paying your mobile bill empty Mobile repairs and technical support empty Support with using your mobile empty Online help and support (Skype/online shopping) empty General help and support on tech or apps empty Managing your account (password, address queries) empty Mobile billing and payment queries empty Adding a bundle empty Removing a one-off bundle empty Moving to Pay Monthly empty Changing plan empty Replacement SIMs empty Adding broadband & TV empty Network or connection issues empty Adding a multi line empty
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Service
Service
In-store appointment
Upgrades
Upgrades
New sales
New sales
Paying your mobile bill
Paying your mobile bill
Mobile repairs and technical support
Mobile repairs and technical support
Support with using your mobile
Support with using your mobile
Online help and support (Skype/online shopping)
Online help and support (Skype/online shopping)
General help and support on tech or apps
General help and support on tech or apps
Managing your account (password, address queries)
Managing your account (password, address queries)
Mobile billing and payment queries
Mobile billing and payment queries
Adding a bundle
Adding a bundle
Removing a one-off bundle
Removing a one-off bundle
Moving to Pay Monthly
Moving to Pay Monthly
Changing plan
Changing plan
Replacement SIMs
Replacement SIMs
Adding broadband & TV
Adding broadband & TV
Network or connection issues
Network or connection issues
Adding a multi line
Adding a multi line
Upgrades
In-store appointment
New sales
In-store appointment
Paying your mobile bill
In-store appointment
Mobile repairs and technical support
In-store appointment
Support with using your mobile
In-store appointment
Online help and support (Skype/online shopping)
In-store appointment
General help and support on tech or apps
In-store appointment
Managing your account (password, address queries)
In-store appointment
Mobile billing and payment queries
In-store appointment
Adding a bundle
In-store appointment
Removing a one-off bundle
In-store appointment
Moving to Pay Monthly
In-store appointment
Changing plan
In-store appointment
Replacement SIMs
In-store appointment
Adding broadband & TV
In-store appointment
Network or connection issues
In-store appointment
Adding a multi line
In-store appointment