UK’S BEST NETWORK 21 TIMES IN A ROW: Rankings based on the RootMetrics® UK RootScore® Report: From H2 2013 to H2 2023. Tested with best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ee.co.uk/claims for more details.

Full Works iPhone Plans: Worth up to £1200 based on the cost of buying these products direct from the retailer (Apple One Individual RRP £18.95 per month) or from EE as an Add-on (Roam Abroad Pass RRP £25 per month and Unlimited watch data SIM £7 per month) to an Unlimited Basic plan over the same term.

Inclusive Extras: Available to Pay Monthly handset, selected SIM and tablet customers on an All Rounder Plan or Full Works Plan (excluding Full Works for iPhone). Once you’ve chosen, you can change your Inclusive Extra thereafter every 30 days. Choose your Inclusive Extra at purchase, via EE or by texting 150, for more details go to ee.co.uk/passes. We may at any time change the range of Inclusive Extras available, the content of Inclusive Extras or the minimum length of time each must be active for. Each Inclusive Extra may take up to 24 hours to activate. Content Inclusive Extras are provided by third parties and the content available may change from time to time. Third party subscriptions may be required.

Apple One: Full Works for iPhone plans include access to Apple One Individual subscription. If you have an existing iCloud account directly with Apple, you will continue to be charged and your additional 50GB will be stacked on top your current allowance. Only available to iOS users. Apple One is for your personal, non-commercial use only.  Requires an iPhone using iOS14 or later. Apple ID required.  You must not attempt to share, edit or adapt the content made available to you. Content is variable and may be withdrawn at any time.  UK use only. Apple One terms apply. For more details go to ee.co.uk/apple-one.

Roam Further Pass: Included as standard with Full Works plans. Access your standard plan allowances in the USA, Canada, Mexico, Australia, and New Zealand plus the EU/EEA (see ee.co.uk/terms for full list of destinations) in addition to the UK. Remember, data fair use policy outside UK of 50GB applies. See ee.co.uk/terms for countries and details. Allowances last until next bill or until used up, whichever comes first. Allowances don’t roll over. Our stable links policy applies, as set out in the Plan Terms. Once you have used up the allowance, or hit your 50GB fair use amount, standard rates apply as set out in the Non-Standard Price Guide.

Apple Music: Data used will be deducted from your plan allowance. Only available to iOS users. Apple Music is for your personal, non-commercial use only. Requires a handset using either the latest iOS version or Android 5 or later. Apple ID required.  You must not attempt to share, edit, or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Apple Music terms apply. For more details go to ee.co.uk/apple-music

Apple Arcade: Data used will be deducted from your plan allowance. Only available to iOS users. Apple Arcade is for your personal, non-commercial use only.  To redeem requires an iPhone using the latest iOS. To access content requires a device using the latest OS version or another compatible device. Apple ID required.  You must not attempt to share, edit or adapt the content made available to you. Content is variable and may be withdrawn at any time.  UK use only. Apple Arcade terms apply. For more details go to ee.co.uk/apple-arcade.

Apple TV+: Data used will be deducted from your plan allowance. Only available to iOS users. Apple TV+ is for your personal, non-commercial use only. To redeem requires an iPhone using the latest iOS. To access content required a device using the latest iOS version or another compatible device. Apple ID required. You must not attempt to share, edit, or adapt the content made available to you.  Content is variable and may be withdrawn at any time.  UK use only. Apple TV+ terms apply. For more details go to ee.co.uk/apple-tv-plus

Stay Connected Data: If you have a capped data allowance (i.e. not an unlimited data plan) once you have used up your monthly data allowance your speed will be capped at 0.5Mbps.  You will regain access to our fastest speeds upon (1) renewal of your monthly plan allowance, (2) by buying one of our data add-ons, or (3) If you are gifted data by someone else in your family account.  Once the data add-on or gifted data runs out, you will return to the capped speed until your monthly plan allowance has renewed. Available to customers on a No Frills or Essentials plan.

Roam Abroad Pass: Available to Pay Monthly handset, selected SIM and tablet customers on an All Rounder or Full Works Plan. Included as standard with Full Works for iPhone plans.  Access your standard plan allowances in the USA, Canada, Mexico, Australia and New Zealand plus the EU/EEA (see ee.co.uk/terms for full list of destinations) in addition to the UK. Remember, data fair use policy outside UK of 50GB applies. See ee.co.uk/terms for countries and details. Allowances last until next bill or until used up, whichever comes first. Allowances don’t roll over. Our stable links policy applies, as set out in the Plan Terms. Once you have used up the allowance, or hit your 50GB fair use amount, standard rates apply as set out in the Non-Standard Price Guide.

Upgrade Anytime: You can upgrade anytime so long as you have had your plan for at least 15 days and are up to date with all your payments. You’ll have to pass a credit check and your new plan must be of the same or higher value. You may have to pay an early upgrade fee and we’ll tell you this before you upgrade. Your old device must be returned in full working order, be able to power up, with any security features such as Find My iPhone disabled, otherwise damaged/missing device charge may apply, see ee.co.uk/upgrade anytime for charges. Your device cannot be returned so ensure all contacts and data have been backed up before sending it to us.

Data Gifting: Account holder only can gift between pay monthly plans on the same account in increments of 500MB. Unlimited data plans can gift up to 100GB. Data usage on an unlimited data plan will be deducted from giftable allowance.  No gifting to/from Smart Watches, 4G Home, 5G Home or 30-day 4G WiFi or 5G WiFi plans. Data not used in a month does not roll over, allowances are set back to zero at the start of each month.  If you are outside your price plans standard countries when your monthly allowances refresh on your bill date the main account holder will not be able to gift data until you return to the UK/EU.  Data can only be used in accordance with the plan terms applicable to the receiving line. 

Wi-Fi Calling: Available to EE customers with a compatible phone only (use our Device Guides (https://deviceguides.ee.co.uk/?topic=turning-wi-fi-calling-on-or-off) to see if your phone supports WiFi Calling and how to enable it) and access to an active open internet Wi-Fi service. EE accepts no responsibility for the quality, availability or coverage of public Wi-Fi networks and those provided by other ISPs, nor the impact they may have on the quality of calls made using it. UK use only, in some circumstances it may be possible to use whilst abroad. If you make calls using WiFi Calling to local landlines and mobile numbers whilst abroad, you will be charged our standard international rates, which will be treated as a call from the UK to an international number. To avoid these charges whilst abroad turn Wi-Fi calling off in your phone settings. (https://deviceguides.ee.co.uk/?topic=turning-wi-fi-calling-on-or-off) All calls or texts are charged as per your EE price plan, see ee.co.uk/priceguides. Some older Android and Windows devices bought from other retailers may not support WiFi Calling. For more information on this, visit our Help page. (https://ee.co.uk/help/help-new/getting-started-and-upgrading/using-your-phone-features/how-do-i-use-wifi-calling)

EE calls with Alexa: Available to Consumer and Small Business Pay Monthly mobile and SIM plan customers with a compatible phone and Alexa device. Wi-Fi with broadband internet connection required. EE accepts no responsibility for the quality, availability or coverage of Wi-Fi networks and calls made or received over them. All calls charged as per your EE price plan, see ee.co.uk/priceguides. Calls can be made and received by anyone with access to your Alexa device even when your EE phone is not within range. You are responsible for all call charges incurred. Alexa app required on your EE mobile device. Authorisation from authorised user of Alexa device required. Third party terms and privacy policy apply to your use of the Alexa app and Alexa services. You can stop using this service at any time by unlinking your EE and Amazon account from the Alexa app. Further terms apply, see ee.co.uk/terms.

Data Boost: 5GB available to new and existing Pay Monthly phone or 12-month SIM Only customers who sign up to 4G Home or fixed broadband plan. Data allowance boosted by 5GB. Boost added to mobile only and cannot be added to 4G Home device. Data allowance boosted by 20GB if you have both a Pay Monthly phone plan and Fibre Max Broadband. You will lose the 20GB boost if you move to a Pay Monthly SIM Only plan or non-Fibre Max broadband plan at any point, or cancel either plan. Not available with 30 Day SIM Only plans, non-lead Sharer plans or 4G Home devices. You’ll lose the 5GB data boost if you cancel your 4G Home or fixed broadband. In order to retain your data boost when you upgrade or change your Pay Monthly plan, your 4G Home and fixed broadband must still be active and you must be moving to an eligible Pay Monthly plan. Data fair use policy may apply when roaming. One boost per household. Subject to availability. We reserve the right to withdraw or vary the boost at any time.

Device Care Extras: Eligibility dependent on plan.  Available on selected plans purchased directly from EE. For full details see  Device Care Extras terms at ee.co.uk/terms.

Protective Discount: £10 off selected cases/screen protectors: Available to new and upgrading Consumer and Small Business Customers on selected Pay Monthly Phone, Tablet, Laptop and Watch Plans purchased direct from EE. Subject to availability. Non-transferable. One discount each year. Where we do not stock accessories for a specific device, we will provide a discount code to be redeemed online.

Annual Device Check-Up: Available to new and upgrading customers taking a Pay Monthly Phone or Tablet Plan, purchased directly from EE. For full details see Device Care Extras terms at ee.co.uk/terms. 

Extended Warranty: The warranty is only available to new and upgrading customers taking a Pay Monthly Phone, Tablet, Laptop or Watch Plan, purchased directly from EE. You must remain on an eligible Pay Monthly Plan. Your account must be up to date. Your Extended Warranty only covers the original device supplied to you by EE. If your device suffers from electrical or mechanical breakdown through normal use during the warranty period, we will repair it for free. For full details and exclusions see Device Care Extras terms at ee.co.uk/terms.

Unlimited Data Plans:  50GB fair use policy applies outside UK. Personal, non-commercial use only. If you regularly tether 12 or more devices, we will consider this non-personal use and have the right to move you to a more suitable plan. We will consider usage above 600GB/month to be non-personal use and have the right to apply traffic management controls to deprioritise your mobile traffic during busy periods or to move you to a business plan. You can gift up to 100GB. Data usage on an unlimited data plan will be deducted from giftable allowance. Any data boost allowance will be added to the giftable allowance.