The legal bit
See our short terms below.
Pay Monthly Plan Terms
Pay Monthly Plans Terms and Conditions | EE
Subject to terms and credit check. Monthly charges assume online billing. You will need a compatible device to benefit from 5G+, 5G and 4G network performance. Speeds vary by location, coverage and demand. Check coverage at Coverage Checker | Check Coverage and Signal in Your Area | EE. Allowances for use in UK (excluding Jersey, Guernsey & Isle of Man) and Republic of Ireland. Use your allowance to call/text UK mobiles, and landlines starting 01, 02 and 03 when in UK & Republic of Ireland.
Included as standard with an Essentials Unlimited Plus, All Rounder or Full Works plan. On all other plans, a daily charge applies to use allowances in the EU/EEA unless you have an add-on or Inclusive Extra that includes EU Roaming. See roaming costs page for countries and details. 50GB data fair use policy applies outside the UK. See ee.co.uk/terms for countries and details. Deposit needed for roaming in limited circumstances. See ee.co.uk/prices for the EE Price Guide for a detailed list of service charges and other charges outside of your allowance. Personal use only.
Our Europe Roaming Zone presently includes: Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus (excludes northern Cyprus), Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Isle of Man, Italy, Jersey, Latvia, Lichtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, San Marino, Saint Martin (French), Saint Barthelemy, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City (Italy). *Note Turkey (you may connect to a Turkish network in Northern Cyprus) and Andorra are outside the EU/EEA and not included in our European Roaming Zone.
Included as standard with Full Works plans. Access your standard plan allowances when outside the UK. Remember, data fair use policy outside UK of 50GB applies. See ee.co.uk/terms for a full list of inclusive destinations. Allowances last until next bill or until used up, whichever comes first. Allowances don’t roll over. Our stable links policy applies, as set out in the Plan Terms. Once you have used up the allowance, or hit your 50GB fair use amount, standard rates apply as set out in the Non-Standard Price Guide.
Includes speeds capped at 10Mbps, Data Gifting and Stay Connected Data
Includes speeds capped at 100Mbps, Data Gifting and Stay Connected Data
Includes speeds capped at 100Mbps, Data Gifting, no-charge EU roaming up to 50GB and an unlimited watch data SIM.
Includes access to uncapped speeds, 5G+, Network Boost, Data Gifting, EU roaming up to 50GB, an unlimited watch data SIM and 1 Inclusive Extra
Only available to iOS customers. Includes access to uncapped speeds, 5G+, Network Boost, Data Gifting, EU roaming up to 50GB, an unlimited watch data SIM and 1 Inclusive Extra
Includes access to uncapped speeds, 5G+, Network Boost, Data Gifting, EU Roaming up to 50GB, a Roam Further Pass, an unlimited watch data SIM and 1 Inclusive Extra
Only available to iOS customers. Includes access to uncapped speeds, 5G+, Network Boost, a Roam Further Pass, Data Gifting, no-charge EU Roaming up to 50GB, an unlimited watch data SIM and 1 Inclusive Extra
50GB fair usage policy applies outside UK. Personal, non-commercial use only. We will consider usage above 600GB/month to be non-personal use and have the right to apply traffic management controls to deprioritise your mobile traffic during busy periods or to move you to a business plan. You can gift up to 100GB. Data usage on an unlimited plan will decrement from giftable allowance. Any data boost allowance will be added to the giftable allowance.
Flex Pay is a consumer credit product to finance your device: if you do not keep up to date with payments, your credit file and future borrowing may be impacted. Only take out credit if you believe it is affordable for you to do so. Credit is subject to a credit check, your status and assessment. You’ll need an EE mobile airtime plan. EE Limited is authorised and regulated by the Financial Conduct Authority for the provision of consumer credit.
See full EE Basics plan terms and conditions here.
When you pre-order, your airtime plan agreement starts when your order is accepted but your plan will start at (and you will be charged your monthly payments from) the moment we send your new device out to you (i.e. just before you receive it). If you have a Flex Pay device credit agreement, it will be effective from (and your repayments will start from) the date we send your new device out to you. Any upfront payments will be taken when your pre-order is accepted and not when we send your new device out to you. Device will be sent out within 30 days of launch subject to availability, but we’ll aim to send it quicker than that. Orders placed in store for delivery in store only. Please note that delivery estimates for pre-order and recently launched devices can sometimes change. We will always keep you updated on the progress of your order. You can cancel your pre-order if we don’t send your device within 30 days of launch. If you cancel you will have to pay for services used. Services subject to credit check. Early upgrade fees may apply to existing customers upgrading within their current minimum term.
Your device must be in good working order, power up and have no major screen damage to qualify for the promotion. If you fail to send us a [device] that is as described you will be liable for the trade in value given as a discount, this will be applied as a charge on your bill. Device cannot be returned to you so ensure all contacts & data has been backed up. We reserve the right to ask for proof of ownership. If you cancel your new plan or return your new device, you will not be able to retrieve your old phone & will only be offered, by way of refund, an amount equal to the trade in price given for your old phone. You will not be entitled to the additional credit provided under the offer. Cannot be used in conjunction with any other offer and trade in device eligibility will be checked at point of purchase. Full terms at ee.co.uk/help.
Available EE instore repair customers signing up for a new EE Home Broadband contract with a 24-month minimum contract period in selected EE retail stores. Customer is responsible for any value exceeding £300. Cannot be used in conjunction with any other promotion, voucher or offer. Customer may be required to pay and will receive a refund 30 days after broadband has been connected. Offer no longer valid if you cancel broadband within cooling off period. Original warranty and repair terms apply. No cash alternative.
Plan Benefits
If you have a capped data allowance (i.e. not an unlimited data plan) once you have used up your monthly data allowance your speed will be capped at 0.5Mbps. You will regain access to your standard plan speeds upon (1) renewal of your monthly plan allowance, (2) by buying one of our data add-ons, or (3) if you are gifted data by someone else in your family account. Once the data add-on or gifted data runs out, you will return to the capped speed until your monthly plan allowance has renewed.
Account holder only can gift between pay monthly plans on the same account in increments of 500MB. Unlimited data plans can gift up to 100GB. Data usage on an unlimited data plan will be deducted from giftable allowance. No gifting to/from Smart Watches, 4G Home, 5G Home or 30-day 4G Wi-Fi or 5G Wi-Fi plans. Data not used in a month does not roll over, allowances are set back to zero at the start of each month. If you are outside your price plans standard countries when your monthly allowances refresh on your bill date the main account holder will not be able to gift data until you return to the UK/EU. Data can only be used in accordance with the plan terms applicable to the receiving line.
Account holder only can turn off mobile data for any plan on the same account. Data will be turned off near-instantly but in exceptional circumstances could take up to 24 hours.
Access to up to 150,000 BT wi-fi hotspots across the UK and London Underground wi-fi access in enabled stations. Subject to device compatibility. Seamless connection for iOS handsets when in range of a hotspot. To connect on an Android device, manual sign-in required when in an EE retail store or in range of a London Underground hotspot or by configuring settings manually. After initial connection, subsequent connection will be seamless. BT Wi-Fi hotspots subject to change. London Underground wi-fi access available in ticket halls, escalators, platforms and when the train is in the station. No coverage in the tunnels. Active EE mobile customers only. You are an active pay as you go customer if your pay as you go account has been topped up with a minimum of £5 within the last 30 days. If your last top up took place more than 30 days ago, it can take up to two days from the date of your latest top up to update your account and provide you with access to the service. Compatible device required. See www.ee.co.uk/wificoverageboost for more information. Fair usage policies apply.
Eligibility dependent on plan. Available on selected plans purchased directly from EE. For full details see the Device Care Extras terms at ee.co.uk/terms
The warranty is only available to new and upgrading customers taking a Pay Monthly Phone, Tablet, Laptop or Watch Plan, purchased directly from EE. You must remain on an eligible Pay Monthly Plan. Your account must be up to date. Your Extended Warranty only covers the original device supplied to you by EE. If your device suffers from electrical or mechanical breakdown through normal use during the warranty period, we will repair it for free. For full details and exclusions see Device Care Extras at ee.co.uk/terms.
Available to customers in the last 12 months of a 36-month device credit agreement taken from 15 September 2025. Eligibility is subject to the following:
- You must return your current phone and enter into a new 36-month device credit agreement with a 24-month airtime contract. Your account must be up to date, and you’ll have to pass our credit check and assessment for your new phone.
- Your current phone must have been purchased from EE, be in full working order, be able to power up, have any security features such as Find My Phone disabled and it must not have been reported as either lost, blocked, or stolen.
- Your current phone must have a minimum value of £100, which will be assessed at EE’s sole discretion.
If you do not return your current phone after Early Phone Swap , you will continue to pay the remaining balance of your loans. We reserve the right to change, suspend, or withdraw the Early Phone Swap programme at any time, without any prior notice. Further eligibility requirements may apply.
EE pay monthly customers with compatible phone only (check compatibility at ee.co.uk/wificallingphones). Wi-Fi with broadband internet connection required. EE accepts no responsibility for the quality, availability or coverage of Wi-Fi networks and calls made or received over them. UK use only. In some circumstances it may be possible to enable W-Fi calling whilst abroad. If you make calls over Wi-Fi to local landlines and mobile numbers whilst abroad you will charged our standard international rates and this will be treated as a call from the UK to an international number. To avoid these charges turn off Wi-Fi calling in your phone settings. All calls or texts charged as per your EE price plan, see ee.co.uk/priceguides. Wi-Fi Calling is only supported by the EE version of Android and Windows devices, which can only be bought directly from us in one of our stores, online at EE.co.uk, or through our telesales team. Android and Windows devices bought from other retailers will not be able to support Wi-Fi Calling.
By invitation only to new EE Mobile customers who have taken EE Broadband and are signing up to one of our new EE Mobile plans. Switch your mobile from another UK consumer mobile provider and receive account credit to the value of your early termination charges or £100, whichever is lower. Offer applies to Consumer Mobile termination charges only; it excludes other termination charges. Credit applied within 28 days of us receiving your bill confirming the early termination charges. Excludes call and any excess data charges on the final bill. You must tap the link we’ve sent you via text or email your bill to switch-team@ee.co.uk within a period of 2 months of your EE Mobile service starting to be eligible to receive your account credit. Offer excludes BT Group employees. Offer excludes termination charges from BT Group (BT, EE and Plusnet) products. No cash alternative. No credits will be applied in the first 14 days after your EE Broadband or EE Mobile service starts. Customers who cancel their EE Broadband or EE Mobile within 14 days of their service starting, or who do not provide their final bill within two months of their EE Mobile service starting, will not be eligible for this offer. Other exclusions and conditions may apply.
Available to eligible customers with an existing Smart Watch on an Essentials Unlimited Plus, All Rounder or Full Works plan. Provides standalone access to network connection. If you are connecting to the EE network with your Smart Watch for the first time, your Smart Watch must be paired to a compatible handset on the EE network to set up. 4G coverage required. Data is UK use only. Check your coverage at ee.co.uk/coverage. Further terms apply, see ee.co.uk/terms
Subject to approval. New minimum term will apply. You must be on an eligible Pay Monthly Plan with EE and six months or more into your contract. No early upgrade fee applies if you have less than 45 days until your plan ends. No early upgrade fee applies if you are in the last 100 days of your contract if your new plan is higher than your current plan. Upfront cost of the new handset may be payable. You won’t be able to upgrade if there’s an outstanding debt on your account. Other terms apply, see ee.co.uk/terms.
You can upgrade anytime so long as you have had your plan for at least 15 days and are up to date with all your payments. You’ll have to pass a credit check and your new plan must be of the same or higher value. You may have to pay an early upgrade fee and we’ll tell you this before you upgrade. Your old device must be returned in full working order, be able to power up, with any security features such as Find My iPhone disabled, otherwise damaged/missing device charge may apply, see ee.co.uk/upgrade anytime for charges. Your device cannot be returned so ensure all contacts and data have been backed up before sending it to us.
Safer SIMs
30-day minimum term. Subject to terms and credit check. Monthly charges assume online billing. You will not get 4G speeds using a 3G only phone or 5G speeds using a 3G or 4G phone. Allowances for use in UK (excluding Jersey, Guernsey & Isle of Man) and Republic of Ireland. A daily charge applies to use allowances in the EU/EEA. See roaming costs page for countries and details. 50GB data fair use policy applies outside the UK. See ee.co.uk/terms for countries and details. Deposit needed for roaming in limited circumstances. Use your allowance to call/text UK mobiles, and landlines starting 01, 02 and 03 when in UK & Republic of Ireland. See ee.co.uk/prices for the EE Price Guide for a detailed list of service charges and other charges outside of your allowance. Personal use only. Some service messages, including messages about payments or account management, will be sent only to the user’s EE SIM or eSIM and not the account holder. Safer SIMs plans are not eligible for a multi-line discount.
Pre-loaded data, call and text allowances last 30 days or until you have used the allowance. Once you’ve reached your allowance, you will need to buy a new add-on or wait for your plan allowance to reset. Allowances for use in the UK & Republic of Ireland. You will not get 4G speeds using a 3G only phone. Use your allowance to call/text UK mobiles, and landlines starting 01, 02 and 03 when in UK (excluding Jersey, Guernsey & Isle of Man) & Republic of Ireland. See ee.co.uk/prices for the EE Price Guide for a detailed list of service charges and other charges outside of your allowance. Plan will automatically recur subject to sufficient credit. Plan will be cancelled if it hasn’t recurred within 30 days of previous plan expiry. You can opt out at any time. You must call, text or top-up every 180 days or you will be disconnected, and you’ll lose any credit on your account. Some service messages, including messages about payments or account management, will be sent only to the user’s EE SIM or eSIM and not the account holder. Subject to availability. Personal use only.
Includes speeds capped at 0.5Mbps, Stay Connected Data, and default Strict Parental Controls.
Includes speeds capped at 10Mbps, Stay Connected Data, Data Gifting and default Moderate Parental Controls.
Includes speeds capped at 100Mbps, Stay Connected Data, Data Gifting and default Moderate Parental Controls.
Parental controls on Safer SIMs Sim Only Protected plans and Safer SIMs Pay as You Go Guided plans are locked to the Strict setting and cannot be changed. Safer SIMs Sim Only Guided and Trusted plans have a default Moderate setting, which can be changed to the Strict setting. Parental controls cannot be removed on any Safer SIMs plans. Parental controls are only active when the device is connected to the EE mobile network and do not work when the device is connected to Wi-Fi, broadband, or another mobile network, and when using a third-party SIM or eSIM. Parental controls do not work when certain privacy or security features are enabled on the device, such as VPNs, Apple Private Relay, or custom DNS settings. Parental controls block access to websites based on content categories but do not block all content in apps. Some adult or inappropriate content may still be accessible, so it’s important to stay aware of your child’s internet use. We aim to restrict relevant content with the categories, but we cannot guarantee all content will be blocked.
Scam Call Protect includes network-level call labelling to detect and alert the user about potential spam and fraud calls. It will start straightaway for all plans and cannot be removed. This service is for personal, non-commercial use.
My EE
My EE App registration using valid email and password required. You will need mobile internet coverage or a Wi-Fi connection. Third party terms apply to credit to bill services.
£1 minimum balance required to credit to bill. Incoming funds can take approximately 30 days to become available in your WeAre8 account. WeAre8’s terms apply, see www.weare8.com/terms-of-use.
£10 minimum balance required to credit to bill. You will need to associate your credit or debit card with your Airtime account in order to earn rewards on qualifying purchases. Transactions may take up to 14 days to appear in your Airtime Rewards account in a pending status. Airtime’s terms apply, see www.airtimerewards.co.uk/legal/terms.
Credits will be applied to your account within 24 hours. For Pay Monthly this will be reflected in your next bill. For PAYG credits will be applied to your top-up balance. Credits cannot be exchanged for cash. Prize draws: See individual draws for terms. For more information see ee.co.uk/myeeapp.
Add-ons and Inclusive Extras Terms
Inclusive Extras and add-ons Terms and Conditions | Help | EE
Available to Pay Monthly handset, selected SIM and tablet customers on an All Rounder Plan or Full Works Plan. Once you’ve chosen, you can change your Inclusive Extra thereafter every 30 days. Choose your Inclusive Extra at purchase, via My EE or by texting 150, for more details go to ee.co.uk/inclusive-extras We may at any time change the range of Inclusive Extras available, the content of Inclusive Extras or the minimum length of time each must be active for. Each Inclusive Extra may take up to 24 hours to activate. Content Inclusive Extras are provided by third parties and the content available may change from time to time. Third party subscriptions may be required.
Netflix Standard with adverts: Data used will be deducted from your plan allowance. Offer subject to change. Inclusive Extra provides access to Netflix Standard with adverts membership. Existing Netflix customers who pay Netflix directly for their subscription must link their account to their EE plan. You will continue to be charged separately by Netflix for your existing Netflix account until you link that account to your EE plan. If you end your EE plan, Netflix will resume billing via your previous payment method. If your Netflix subscription is part of an inclusive bundle with a third party, you may continue to be charged via that third party. Upgrades to Netflix Standard plans and Netflix Premium plans available as an add-on when you take the Inclusive Extra. You can cancel the add-on at any time. Netflix service is provided by Netflix and the Netflix Terms of Use apply. For more details go to ee.co.uk/netflix-terms.
Google AI Plus 2TB: Available to customers with an All Rounder Plan. Provides access to Google AI Plus 2TB subscription. You can cancel at any time. Data used will be deducted from your plan allowance. Google AI Plus 2TB is for your personal, non-commercial use only. You must not attempt to share, edit, or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Google AI Plus 2TB service is provided by Google and the Google Terms of Service and the Google AI Plus 2TB Additional Terms of Service apply. Further terms apply, see ee.co.uk/terms.
Apple Music: Data used will be deducted from your plan allowance. Apple Music is for your personal, non-commercial use only. Requires a handset using either the latest iOS version or Android 5 or later. Apple ID required. You must not attempt to share, edit or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. RRP £10.99 per month. Apple Music terms apply. For more details go to ee.co.uk/apple-music.
Apple TV: Data used will be deducted from your plan allowance. Only available to iOS users. Apple TV is for your personal, non-commercial use only. To redeem requires an iPhone using the latest iOS. To access content required a device using the latest iOS version or another compatible device. Apple ID required. RRP £8.99 per month. You must not attempt to share, edit or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Apple TV terms apply. For more details go to ee.co.uk/apple-tv-plus.
Netflix Premium: Data used will be deducted from your plan allowance. Offer subject to change. Inclusive Extra provides access to Netflix Premium membership. Existing Netflix customers who pay Netflix directly for their subscription must link their account to their EE plan. You will continue to be charged separately by Netflix for your existing Netflix account until you link that account to your EE plan.If you end your EE plan, Netflix will resume billing via your previous payment method. If your Netflix subscription is part of an inclusive bundle with a third party, you may continue to be charged via that third party. You can cancel the add-on at any time. Netflix service is provided by Netflix and the Netflix Terms of Use apply. For more details go to ee.co.uk/netflix-terms
Google AI Pro Plan: Available to customers with a Full Works Plan. Provides access to Google AI subscription. You can cancel at any time. Data used will be deducted from your plan allowance. Google AI Pro is for your personal, non-commercial use only. You must not attempt to share, edit, or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Google AI Pro service is provided by Google and the Google Terms of Service and the Google AI Pro Additional Terms of Service apply. Further terms apply, see ee.co.uk/terms.
Xbox Game Pass Ultimate: Data used will be deducted from your plan allowance. Microsoft Account required. Console or Windows 10 PC required to use Xbox Live and Game Pass. Compatible devices subject to change. Additional hardware required to access some content. The Xbox Game Pass Ultimate is for your personal, non-commercial use only. RRP £14.99 per month. Microsoft terms apply. For more details go to ee.co.uk/gaming.
TNT Sports on HBO Max app: Devices must use at least Android 5, Windows 10 or iOS 15 operating systems. TV licence for the household registered to your EE account required (including app use only). TNT Sports on HBO Max app is for your personal, non-commercial use in the UK. You must not attempt to share, edit or adapt the content made available to you. It's your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via the app may change from time to time. When you download and use the HBO Max app, you will use data that will be deducted from your price plan's inclusive allowance. Includes access to HBO Max app. Available to Pay Monthly customers. Subject to credit status. 30 day rolling contract. You can cancel any time. Further terms apply, see www.ee.co.uk/terms
Apple One Inclusive Extra
Available to customers with a Full Works iPhone Plan. Select Apple One as your Inclusive Extra for an additional charge. RRP £18.95 per month for an individual. Provides access to Apple One individual subscription. You can cancel at any time. Data used will be deducted from your plan allowance. Only available to iOS users. If you have an existing Apple Music or Apple TV+ Inclusive Extra or add-on, this will be automatically removed when you select Apple One. If you are an existing Apple One customer directly with Apple, you will no longer be charged except for iCloud+ and your 50GB storage will be stacked. Apple One is for your personal, non-commercial use only. Requires an iPhone using iOS14 or later. Apple ID required. You must not attempt to share, edit or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Apple One terms apply. For more details go to ee.co.uk/apple-one.
Scam Guard: Scam Guard is available to customers on a pay monthly mobile or SIM plan. The add on starts as soon as we receive your request. Scam Guard includes network level call labelling, which detects and alerts you to potential spam and fraud calls. For the account holder only, Scam Guard also includes access to Safe Web, Safe Email, Safe SMS, Scam Checking Assistant, Dark Web Monitoring and one Anti Virus licence. Additional lines taking Scam Guard are only eligible for call labelling. We will share the email address registered on your EE account with Norton to activate Dark Web Monitoring. Norton’s terms apply. Some mobile devices include device level call labelling. Dark Web Monitoring is not available in all countries outside the UK. Monitored information varies based on country of residence. Norton do not search for personal information on all dark web sites and may not find all your exposed personal information with this search. Other terms apply, see ee.co.uk/terms for further details.
Cyber Security: Covers 15 devices (EE Cyber Security Multi). The add-on starts as soon as we receive your request. Includes Dark Web Monitoring¹, Device Security, Social Media Monitoring², SMS Security³, Report Card and Password Manager. Data used will be deducted from your plan allowance. You can link one account per social media type. Service only available to customers using a compatible device, see ee.co.uk/help/help-new/safety-and-security/cyber-security/help for a list of compatible devices. You can cancel at any time. Personal, non-commercial use. Norton terms apply. Other terms apply, see ee.co.uk/terms for further details.
1. Dark Web Monitoring is not available in all countries outside of the UK. Monitored information varies based on country of residence. We do not search for all personal information on all dark web sites, and we may not find all your exposed personal information with this search.
2. Social Media Monitoring is only available on Facebook, Instagram, LinkedIn, Snapchat, TikTok, Twitter, and YouTube. On Facebook, Instagram, Snapchat and LinkedIn only account takeover feature is available. Does not include monitoring of chats or direct messages. May not identify cyberbullying, explicit, or illegal content or hate speech.
3. iMessages not supported.
Pay As You Go Plan Terms
Pay as You Go Plans Terms and Conditions | Help | EE
Pre-loaded data, call and text allowances last 30 days or until you have used the allowance. Once you’ve reached your allowance, you will need to buy a new add on or wait for your plan allowance to reset. Allowances for use in the UK & Republic of Ireland. A 5G compatible phone is required for use of the 5G network. Use your allowance to call/text UK mobiles, and landlines starting 01, 02 and 03 when in UK (excluding Jersey, Guernsey & Isle of Man) & Republic of Ireland. See ee.co.uk/prices for the EE Price Guide for a detailed list of service charges and other charges outside of your allowance. Plan will automatically recur subject to sufficient credit. Plan will be cancelled if it hasn’t recurred within 30 days of previous plan expiry. You can opt out at any time. You must call, text or top-up every 180 days or you will be disconnected, and you’ll lose any credit on your account. Some service messages, including messages about payments or account management, will be sent only to the user’s EE SIM or eSIM and not the account holder. Subject to availability. Personal use only.
New SIM only customers and customers who have moved from a PAYG plan can upgrade to an Airtime plan with a Flex Pay device loan after 6 months. Flex Pay is a consumer credit product of up to 36 months to finance your device: if you do not keep up to date with payments, your credit file and future borrowing may be impacted. Only take out credit if you believe it is affordable for you to do so. Credit is subject to a credit check, your status and assessment. You’ll also need a 24 month EE mobile Airtime plan. EE Limited is authorised and regulated by the Financial Conduct Authority for the provision of consumer credit.
Data allowance for use in the UK (excluding Jersey, Guernsey & Isle of Man). The EE Travel Data eSIM Plan is a data-only plan for mobile internet use only, and voice and text services will not be available. To make calls and send texts, you’ll need a separate SIM or eSIM plan. 4G phone required for 4G speeds, and 5G phone required for 5G speeds. Personal, non-commercial use only. Subject to availability. Plan does not renew. Plan will be terminated if it is not activated and used within 90 days of purchase.
To pay for plans with a credit/debit card you need to set up a services-on-demand arrangement authorising us to take payment from the credit/debit card you register (“Card Payment”) every time you pay for an eligible plan or add-on.. You have 14 days from the date of your first purchase by Card Payment arrangement to change your mind and tell us you want to cancel the arrangement. You will have to pay for any services used during that period. If you pay for recurring services via Card Payment you agree that we can automatically take payment for future recurring services from your card, (“continuous payment authority”). You can cancel your Card Payment and/or continuous payment authority at any time in EE or by calling 150. We will stop your continuous payment authority if you don’t make a call, text or use any data for 90 days.
Access to up to 150,000 EE wi-fi hotspots across the UK and London Underground wi-fi access in enabled stations. Subject to device compatibility. Seamless connection for iOS handsets when in range of a hotspot. To connect on an Android device, manual sign-in required when in an EE retail store or in range of a London Underground hotspot or by configuring settings manually. After initial connection, subsequent connection will be seamless. EE Wi-Fi hotspots subject to change. London Underground wi-fi access available in ticket halls, escalators, platforms and when the train is in the station. No coverage in the tunnels. Active EE mobile customers only. You are an active pay as you go customer if your pay as you go account has been topped up with a minimum of £5 within the last 30 days. If your last top up took place more than 30 days ago, it can take up to two days from the date of your latest top up to update your account and provide you with access to the service. Compatible device required. See ee.co.uk/wificoverageboost for more information. Fair usage policies apply.
4GEE WiFi customers only. For each of your 1st, 3rd and 5th data add-on purchases of 6GB or more we will add an extra 1GB of data to your add-on. Growing data add-ons accumulate so you can get up to a maximum of 3GB extra data in total. Growing data add-ons last the duration of your add-on and don’t roll over. If you do not buy a data add-on for 6 months or more you will lose your accumulated growing data add-ons.
EE Pay As You Go (PAYG) customers taking a 24-month Pay Monthly (PAYM) SIM plan or Airtime plan (taken with a Flex Pay device loan) for the first time can access deals that are not available to any other customers. These deals consist of a discount compared to the nearest equivalent data SIM or Airtime plan for customers new to EE, or additional data compared to those plans, or both. These deals are available on the first PAYM SIM or Airtime plan only and are not compatible with any other offer unless we tell you otherwise.
Smart Watch Terms
24 month minimum term. Subject to credit check. Monthly charges assume online billing. See ee.co.uk/prices for the EE Price Guide and more info on charges outside of your allowance. Stock may be limited for particular colours. Upfront cost may apply depending on model. Plan available on Apple Watch Series 4 or later release running Watch OS7 only. Only available to Consumer and Small Business Customers on a Consumer Pay Monthly or SIM only phone plan with an an iPhone SE (1st/2nd generation)/iPhone 6s or later release (running iOS 14 or later). If you cancel your Smart Watch plan within the minimum period, a cancellation charge will apply. Smart Watch plan is not eligible for Multi-Line discount. Apple Watch must be paired to an iPhone on the EE network to set up. Family Member Plan includes an allowance of calls, texts and data for in the UK. You may need to download music to your Apple Watch from your music app to listen, subject to app functionality. 4G coverage required. Data is UK use only. Check your coverage at ee.co.uk/coverage. Subject to availability. Further terms apply, see ee.co.uk/terms.
30 day minimum term. Subject to credit check. Monthly charges assume online billing. Plan available on Apple Watch Series 4 or later release running Watch OS7 only. Only available to Consumer and Small Business Customers on an EE Consumer Pay Monthly or SIM only phone plan with an iPhone SE (1st/2nd generation)/iPhone 6s or later release (running iOS 14 or later). Smart Watch plan is not eligible for Multi-Line discount Apple Watch must be paired to an iPhone on the EE network to set up. Family Member Plan includes an allowance of calls, texts and data for in the UK. 4G coverage required. Data is UK use only. Check your coverage at ee.co.uk/coverage. Further terms apply, see ee.co.uk/terms.
24 month minimum term. Subject to credit check. Monthly charges assume online billing. See ee.co.uk/prices for the EE Price Guide and more info on charges outside of your allowance. Stock may be limited for particular colours. Upfront cost may apply depending on model. Only available to Consumer and Small Business Customers on a Consumer Pay Monthly or SIM only phone plan with compatible iPhone. If you cancel your iPhone Plan you will no longer be able to use data or receive/make calls and texts on your Apple Watch. Apple Watch must be paired to an iPhone on the EE network to use data and receive/make calls and texts in the UK on your Apple Watch using the allowance from your iPhone plan. See Smart Watch terms at ee.co.uk/terms for full list of compatible iPhones. Whilst your Apple Watch is in proximity to your iPhone connected via Bluetooth, your Apple Watch will use the data allowance from your iPhone Plan.
30 day minimum term. Subject to credit check. Monthly charges assume online billing. Only available to Consumer and Small Business Customers on an EE Consumer Pay Monthly or SIM only phone plan with compatible iPhone. Smart Watch plan is not eligible for Multi-Line discount. Apple Watch must be paired to an iPhone on the EE network to use data and receive/make calls and texts in the UK on your Apple Watch using the allowance from your iPhone plan. See Smart Watch terms at ee.co.uk/terms for full list of compatible iPhones. If you cancel your iPhone Plan you will no longer be able to use data or receive/make calls and texts on your Apple Watch. While your Apple Watch is in proximity to your iPhone connected via Bluetooth, your Apple Watch will use the data allowance from your iPhone Plan. 4G coverage required. Data is UK use only. Check your coverage at ee.co.uk/coverage. Further terms apply, see ee.co.uk/terms.
24 month minimum term. Stock may be limited for particular colours. Unlimited data fair use policy applies. Subject to credit check. Monthly charges assume online billing. See ee.co.uk/prices for the EE Price Guide and more info on charges outside of your allowance. Upfront cost may apply depending on model. Only available to Consumer and Small Business Customers on a Consumer Pay Monthly or SIM only phone plan with compatible iPhone. If you cancel your iPhone Plan you will no longer be able to use data or receive/make calls and texts on your Apple Watch. If you cancel your Smart Watch plan within the minimum period, a cancellation charge will apply. Smart Watch plan is not eligible for Multi-Line discount. Apple Watch must be paired to an iPhone on the EE network to use data and receive/make calls and texts in the UK on your Apple Watch using the allowance from your iPhone plan. See Smart Watch terms at ee.co.uk/terms for full list of compatible iPhones. While your Apple Watch is in proximity to your iPhone connected via Bluetooth, your Apple Watch will use the data allowance from your iPhone Plan. You may need to download music to your Apple Watch from your music app to listen, subject to app functionality. 4G coverage required. Data is UK use only. Check your coverage at ee.co.uk/coverage. 24 months of Apple Fitness+ available once per Apple ID. EE will provide you with a voucher code to redeem directly with Apple. Valid payment method required for registration. After 24 months you will automatically be charged monthly (currently £9.99) by Apple unless you cancel your subscription directly with Apple. Apple Terms apply: apple.com/uk/legal/internet-services/itunes/uk/terms. Personal use only in the UK only, users must be 13+, Content may change. Apple Fitness+ is a registered trademark of Apple Inc. Apple is not a sponsor of this promotion. Subject to availability. Further terms apply, see ee.co.uk/terms.
Samsung Galaxy Watch: 24 month minimum term. Subject to credit check. Monthly charges assume online billing and Direct Debit payment. See ee.co.uk/prices for the EE Price Guide and more info on charges outside of your allowance. Upfront cost may apply depending on model. Only available to Consumer and Small Business Customers on a Pay Monthly or SIM only phone plan with compatible Android handset. If you cancel your handset plan you will no longer be able to use data or receive/make calls and texts on your Galaxy Watch. If you cancel your Smart Watch plan within the minimum period, a cancellation charge will apply. Smart Watch plan is not eligible for Multi-Line discount. When paired to a compatible handset in the UK, Galaxy Watch will use data and receive/make calls and texts using that handset’s plan allowances. See Smart Watch terms at ee.co.uk/terms for full list of compatible devices. Galaxy Watch must be in proximity to your handset connected via Bluetooth to use handset allowances. Data is UK use only. Check your coverage at ee.co.uk/coverage. Subject to availability. Further terms apply, see ee.co.uk/terms.
Samsung Galaxy Watch: 30 day minimum term. Subject to credit check. Monthly charges assume online billing and Direct Debit payment. Only available to Consumer and Small Business Customers on a Pay Monthly or SIM only phone plan with compatible Android handset. If you cancel your handset plan you will no longer be able to use data or receive/make calls and texts on your Galaxy Watch. Smart Watch plan is not eligible for Multi-Line discount. When paired to a compatible handset in the UK, Galaxy Watch will use data and receive/make calls and texts using that handset’s plan allowances. See Smart Watch terms at ee.co.uk/terms for full list of compatible devices. Galaxy Watch must be in proximity to your handset connected via Bluetooth to use handset allowances. 4G coverage required. Data is UK use only. Check your coverage at ee.co.uk/coverage. Further terms apply, see ee.co.uk/terms.
24 month minimum term. Unlimited data fair use policy applies. Subject to credit check. Monthly charges assume online billing and Direct Debit payment. See ee.co.uk/prices for the EE Price Guide and more info on charges outside of your allowance. Upfront cost may apply depending on model. Only available to Consumer and Small Business Customers on a Pay Monthly or SIM only phone plan with compatible Android handset. If you cancel your handset plan you will no longer be able to use data or receive/make calls and texts on your Samsung Galaxy Watch. If you cancel your plan within the minimum period, a cancellation charge will apply. Smart Watch plan is not eligible for Multi-Line discount. When Paired with a nearby compatible handset in the UK, Samsung Galaxy Watch will use data and receive/make calls and texts using that handset’s plan allowances. See Smart Watch terms at ee.co.uk/terms for full list of compatible devices. Samsung Galaxy Watch must be in proximity to your handset connected via Bluetooth to use handset allowances. Data is UK use only. Check your coverage at ee.co.uk/coverage. 24 months of Fiit included. EE will provide you with a voucher code to redeem directly with Fiit. After 24 months your Fiit subscription will cease. Fiit terms apply: fiit.tv/terms-and-conditions. Personal use only. Content may change. Subject to availability. Further terms apply, see ee.co.uk/terms.
Google Pixel Watch: 24 month minimum term. Stock may be limited for particular colours. Subject to credit check. Monthly charges assume online billing. See ee.co.uk/prices for the EE Price Guide and more info on charges outside of your allowance. Only available to Consumer and Small Business Customers on an EE Pay Monthly or SIM only phone plan with a compatible Android handset. If you cancel your handset plan you will no longer be able to use data or receive/make calls and texts on your Google Pixel Watch. If you cancel your Smart Watch plan within the minimum period, a cancellation charge will apply. Smart Watch plan is not eligible for Multi-Line discount. Google Pixel Watch must be paired to a compatible handset on the EE network to use data and receive/make calls and texts in the UK on your Google Pixel Watch using the allowance from your handset plan. See Smart Watch terms at ee.co.uk/terms for full list of compatible devices. While your Google Pixel Watch is in proximity to your compatible handset connected via Bluetooth, your Google Pixel Watch will use the data allowance from your handset plan. 4G coverage required. Data is UK use only. Check your coverage at ee.co.uk/coverage. Subject to availability. Further terms apply, see ee.co.uk/terms.
Google Pixel Watch: 30 day minimum term. Subject to credit check. Monthly charges assume online billing. Only available to Consumer and Small Business Customers on an EE Pay Monthly or SIM only phone plan with a compatible Android handset. Smart Watch plan is not eligible for Multi-Line discount. Google Pixel Watch must be paired to a compatible handset on the EE network to use data and receive/make calls and texts in the UK on your Google Pixel Watch using the allowance from your handset plan. If you cancel your handset plan you will no longer be able to use data or receive/make calls and texts on your Google Pixel Watch. See Smart Watch terms at ee.co.uk/terms for full list of compatible devices. While your Google Pixel Watch is in proximity to your compatible handset connected via Bluetooth, your Google Pixel Watch will use the data allowance from your handset plan. 4G coverage required. Data is UK use only. Check your coverage at ee.co.uk/coverage. Further terms apply, see ee.co.uk/terms.
12/24 month minimum term. The upfront cost you pay for the device applies as you are agreeing to a 12/24 month plan at the monthly cost shown. Subject to terms and credit check. Monthly charges assume online billing. Allowances for use in the UK (excluding Jersey, Guernsey & Isle of Man) & Republic of Ireland. Use your allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK. Some numbers aren’t included: calls to 070 numbers cost up to 5p/min and calls to 084, 087, 09 & 118 cost 89p/min plus the applicable service charge. See ee.co.uk/prices for the EE Price Guide for a detailed list of service charges and other charges outside of your allowance. You own device 6 months from plan start date. Personal use only. Plan not eligible for Multi-Line discount. Xplora companion app required to set approved contacts, calling functionality, location alerts and activity/school modes. Location alerts subject to network coverage and GPS signal. The watch must not be used for any other purpose than which it is intended and only on children with the consent of their parent or guardian and should not be relied upon to locate lost children. Location services aimed at children are intended to complement, not be a substitute for, normal parental supervision.
For further information on Product Security and Telecommunications Infrastructure (PSTI), software support and how to report software vulnerabilities, please refer to the manufacturer’s website.
Accessories and Connected Device Terms
Accessories & EE Shop Terms and Conditions | Help | EE
24 month minimum term. The upfront cost you pay for the device applies as you are agreeing to a 24 month plan at the monthly cost shown. Subject to terms and credit check. Monthly charges assume online billing. Data allowance for use in the UK (excluding Jersey, Guernsey & Isle of Man) & Republic of Ireland. Plans are for mobile internet use only. Monthly calling add-on required to make calls using your device on this plan. A daily charge applies to use allowances in the EU/EEA unless you have an add-on or Inclusive Extra that includes EU Roaming. See roaming cost page for countries and details. 50GB data fair use policy applies outside the UK. See ee.co.uk/terms for countries and details. Deposit needed for roaming in limited circumstances. See ee.co.uk/prices for the EE Price Guide for a detailed list of service charges and other charges outside of your allowance. 5G compatible device required to access 5G speeds. You own device 6 months from plan start date. Personal use only.
Below is a summary of the key bits you need to know. Before adding an Add to Plan accessory to your plan, please read the full terms at https://ee.co.uk/help/terms-and-conditions/accessories/.
Here’s a summary of the key bits you need to know:
- If you add an Add to Plan accessory to your plan, we’re agreeing to give you fixed sum credit to buy it.
- This agreement starts the day the accessory is dispatched to your desired delivery address or the store you’re collecting it from.
- You must repay the full cost of the accessory over a maximum of 11 monthly payments.
- Once we’ve got your order, we’ll email an acknowledgement of your order with all the details.
Add to Plan is available to EE pay monthly customers if you have had an account with a device plan for 1 month or with a SIM Only plan for 6 months. The number and value of Add to Plan accessories you are eligible for is subject to credit check. You are fully responsible for repaying to EE the full cost of the accessory. If you choose to leave EE early, you will be responsible for paying the remaining balance for your Add To Plan accessory, in addition to any early termination charges for your standard contract. If you purchase your accessory in one of our stores, we don’t offer any change of mind period. However, you’re able to cancel your credit agreement in the first 14 days (see further below). If you purchase over the phone or via our website, you may return your accessory in the first 14 days, except if it requires installation and has already been installed by an engineer. You can cancel the credit agreement within 14 days of the start date. If you cancel the agreement, we will add the full outstanding balance for the accessory to your next bill and try to collect that by direct debit. Monthly charges assume online billing. Personal use only. Subject to availability. Add to Plan accessory plans are not regulated by the Financial Conduct Authority. Further terms apply, see https://ee.co.uk/help/terms-and-conditions/accessories
Available to Consumer and Small Business customers on a pay monthly phone, 12-month SIM plan or with a tablet on a 4GEE WiFi price plan who are UK residents. Customers on SME Business Connect and Smart Watch plans are not eligible. New pay monthly phone customers eligible to add the bundle after 1 month and SIM plan customers after 6 months. Subject to credit status. 24 month term applies. After 24 months, the bundle is removed from your account. The bundles provide you with a selection of data and content passes for a monthly charge, plus equipment for an upfront cost. See terms for further details on what is provided in bundle. If you cancel the bundle during the 24-month minimum term, early termination charges will apply. After the 24 month minimum term, if at the time of cancellation you have not already been billed for that period it will be charged in full on your next bill. When entering into a contract for digital content you’re entitled to a 14-day cooling off period, except where you enter into a contract in store. Once you’ve entered into a contract for these additional services, you’ll have 14 days to tell us you’ve changed your mind. However, once you’ve accessed the services (e.g. by viewing the content or playing a game) we’ll assume that you’ve decided to waive this right to change your mind and you’ll lose your right to cancel, except in accordance with the cancellation process further above. The bundle is for your personal, non-commercial use only. This offer is non-transferable. You can only take one bundle per eligible line registered to your account. Bundle plans are not regulated by the Financial Conduct Authority. Further terms apply, see https://ee.co.uk/help/terms-and-conditions/accessories/.
You must pay for your plan using your credit or debit card, not using top up credit. Plan or add-on allowance for use in the UK, EU, and EEA. See www.ee.co.uk/terms for countries and details. Plans automatically recur. If your plan cannot recur because there is an issue with your payment card, we will contact you. You can opt out at any time. General: See the EE Price Guide for a detailed list of service charges and more info on charges outside of your allowance. You will need to top-up if you want to use services that are outside your plan allowance. If you don’t use data, pay for your plan or top up every 180 days you will be disconnected and you’ll lose any credit on your account. Personal use only. Card payments: To pay for your plan directly with a credit or debit card you need to set up a services-on-demand arrangement and a payment, which will reoccur automatically every 30 days, a continuous payment authority. This means you authorise us to take payment from the registered debit or credit card every time you pay for an eligible plan or add-on. You can cancel this at any time in EE or by calling 150. If you cancel within 14 days of your first purchase via your card, you’ll get a refund for any unused services. You will have to pay for any services used during your cooling off period if you cancel. We will stop your continuous payment authority if you don’t make a call, text or use any data for 90 days. Further terms apply.
Allowance lasts for 30 days from the date you first switch on your laptop, or until used. SIM automatically connects to the EE network during set-up (must be completed in UK to connect to EE). Device updates may require access to the internet and decrement from your data allowance. Data for use in UK & EU/EEA only. See www.ee.co.uk/terms for countries and details. Use of our pay as you go services is subject to our standard network terms and conditions which can be found at www.ee.co.uk/terms.
Offers, Promotions and Competitions Terms
Offers and Promotions Terms and Conditions | Help | EE
EE Broadband customers are eligible to take discounted unlimited data mobile SIMs. Up to £20 a month discount compared to the standard, non-promotional price paid for identical unlimited data mobile SIMs by non-EE Broadband customers. Existing eligible EE pay monthly mobile plans charged at £10 a month or more will also be boosted to unlimited data. You will be able to switch to the discounted unlimited data mobile SIMs on your current plans when they become eligible for upgrade. Not compatible with any other discount, including multi-line discount. If you cancel your EE Broadband plan you will no longer be eligible for EE One benefits and any unlimited data boosts will be removed. EE One plans taken on or after 13/11/25 will increase by £10 a month. EE One plans taken before 13/11/25 will increase by £20.
£10 off SIM only, Data SIM and airtime plans taken with a Flex Pay Plan (Device Financing) purchased from 07/08/25. 10% off Pay Monthly plans taken with a phone, tablet, laptop, or Mobile Broadband / Wi-Fi device with a minimum term of 12 months or more. You must have an eligible Pay Monthly plan as your qualifying plan on which you are paying full price. Discount applied to plan price only. Not compatible with All Rounder and Full Works SIM Only plans or any other discount. If you cancel your qualifying plan the discount will be removed, if you have more than one eligible plan the discount will be removed from the oldest plan on your account and become the qualifying plan.
Available to new customers qualifying for the offer only. You must join via ee.co.uk and provide us with your Beans code before placing an order. The discount cannot be applied retrospectively and will be applied to one eligible price plan only. At the end of your plan’s minimum term, the discount will be automatically removed.
Available to Student Beans and UNiDAYS verified students, registered with a UK university. You must sign up at ee.co.uk and provide us with your Student Beans or UNiDAYS code before placing an order. The discount cannot be applied retrospectively and will be applied to one eligible price plan only. One single use code per person and per customer account.
Offers only available to customers signing up or upgrading to a new Consumer Flex Pay plan or SIM Only plan not already on offer. Discount applies on airtime only for Flex Pay plans and will last the duration of your minimum contract term. When the discount ends, your price plan’s monthly recurring charge will revert to the usual pre-discount price, unless you upgrade again using a new Student Beans or UNiDAYS single use code. Cannot be used in conjunction with any other offers or discounts. Offers are not compatible with All Rounder or Full Works SIM Only plans, Smart Watch plans, Mobile Broadband plans or Tablet plans of any kind.
If you’re employed directly by one of the UK’s emergency services or an associated organisation and have access to the ee.co.uk site, you could enjoy a 20% discount on selected pay monthly price plans from EE.
The discount can only be used by eligible employees and up to four members of your friends and family or, if you do not use it for yourself, up to five members of your friends and family are able to do so. You must apply for a discount code online via the EE Perk Portal, but the discount code can only be redeemed online, via a EE retail store or EE call centre. It cannot be applied if you are buying your EE plan through a third party.
Eligibility: To be eligible, you must be an employee of one of the UK’s emergency services or an associated organisation (as determined by EE). You, or members of your family and friends, must join EE as a new customer or upgrade on an eligible consumer pay monthly phone plan, SIM only or 4GEE tablet/mobile broadband Flex Pay plan or a SIM plan with a minimum term of at least 12 months.
If you currently have a pay monthly phone plan, you cannot downgrade to a SIM only plan and receive the discount. The discount will only be applied if you redeem the code that we supply to you, when you apply online via the EE Perk portal. Eligible employees, along with your friends and family may apply the discount on up to five EE price plans in total.
If you’re employed directly by an EE Corporate customer or EE approved partner with a current employee number and access to the ee.co.uk site, you could get a 20% discount on selected pay monthly price plans from EE.
The discount can only be used by eligible employees and up to four members of your friends and family or, if you do not use it for yourself, up to five members of your friends and family. The discount is only available online from EE.
Eligibility: To be eligible, you must be an employee of an EE Corporate customer or an EE approved partner. You, or members of your family and friends, must either:
- join EE as a new customer on an eligible consumer pay monthly phone, eligible SIM only or mobile broadband plan with a minimum term of at least 12 months via ee.co.uk; or
- be an upgrade eligible existing EE customer on an eligible consumer pay monthly phone, eligible SIM only or mobile broadband plan with a minimum term of at least 12 months, and upgrade to an eligible new consumer pay monthly handset, SIM only or mobile broadband plan with a minimum term of at least 12 months via ee.co.uk. If you currently have a phone plan you cannot upgrade to a SIM only plan and get this discount.
The discount will only be applied if you use the code that we supply and you sign up via the website ee.co.uk.
Eligible employees and your friends and family may obtain the discount on up to five EE price plans in total.
The discount: The 20% discount will only apply to the price plan’s monthly recurring charge and will last for the duration of your minimum term. At the end of your minimum term, your price plan’s monthly recurring charge will revert to the usual pre-discount price, unless you upgrade again using a new EE Perk code.
Non-eligible plans: You cannot get the discount if you are on a plan that includes an annual upgrade benefit. The discount cannot be used in conjunction with any other offer or discount. It is not available with an All Rounder or Full Works SIM Only plan, Family & Friends, 10% Multi-line, early upgrade discount, Good as new devices, or any wearable device.
In addition to these offer terms and conditions, you must also agree to the terms applicable to your chosen pay monthly price plan and EE’s network terms. These can be found on ee.co.uk/terms.
Apple trials
Offer available to customers with Consumer EE pay monthly or SIM only phone plans on a 12 month or more minimum term. Individual Apple Music Membership is free for 6 months and, for 6 months, data used whilst streaming/downloading from Apple Music app whilst in the countries covered by your plan's inclusive data allowance will not be deducted from your plan’s data allowance. You must have some of your plan’s data allowance left otherwise you will be unable to stream/download or use any connected features using mobile data. Some or all of the data used on devices using iOS 15 with iCloud Private Relay or any other VPN service switched on will not be zero rated as we cannot link your EE customer ID to all your activity. This offer is not available to customers with Business Connect or Small Business plans. If you’ve already benefited from one of our six months’ free Apple Music Membership offers or from our standalone Apple Music Data Streaming offer, you’re ineligible for this offer (unless we specifically invite you to benefit from this offer). After 6 months, membership automatically renews and you’ll be charged £10.99 a month for Apple Music and data used whilst using the app will be deducted from your plan allowance. You can cancel at any time. If removed from your account during the first six months, you’ll be unable to get the add-on again free of charge. Requires a handset using either the latest iOS version or Android 5.0 or later. Not available to customers on a 4G WiFi or Tablet Price Plan or customers with a handset not using iOS or Android. Apple ID required. Apple Music is for your personal, non-commercial use only. It’s your responsibility to ensure that content accessed by under 18s is suitable for them. Content available may change from time to time. This offer is non-transferable. Not available with any other Apple Music Membership offer. Availability subject to credit status. Apple Music terms apply. For more details go to ee.co.uk/applemusicterms.
Offer available to customers with Consumer EE pay monthly or SIM only phone plans on a 12 month or more minimum term. Not available to customers with Business Connect or Small Business plans. Individual Apple Arcade Membership is free for 6 months. If you’ve already benefited from our six months’ free Apple Arcade Membership offer, you’re ineligible for this offer. Data used whilst using the app will be deducted from your plan allowance. After 6 months, membership automatically renews, and you’ll be charged £6.99 a month. You can cancel at any time. If removed from your account during the first six months, you’ll be unable to get the add-on again free of charge. Requires a handset using the latest iOS version. Not available to customers on a 4GEE Wi-Fi or Tablet Price Plan or customers with a handset not using iOS. Apple ID required. Apple Arcade is for your personal, non-commercial use only. It’s your responsibility to ensure that content accessed by under 18s is suitable for them. Content available may change from time to time. This offer is non-transferable. Not available with any other Apple Arcade Membership offer. Availability subject to credit status. Apple Arcade terms apply. For more details go to https://ee.co.uk/help/help-new/terms-and-conditions/additional-services/apple-arcade
Offer available with EE pay monthly or SIM only phone plans on a 12 month or more minimum term. Not available to customers with Business Connect or Small Business plans. Individual Apple TV+ Membership is free for 3 months. If you’ve already benefited from any of our three month or six months’ free Apple TV+ Membership offers taken with a phone plan you’re ineligible for this offer. Data used whilst using the Apple TV+ app and/or Apple TV+ website on your EE mobile device will be deducted from your plan allowance. After 3 months, membership automatically renews, and you’ll be charged £8.99 a month. You can cancel at any time. If removed from your account during the first 3 months, you’ll be unable to get the add-on again free of charge. Requires a compatible mobile device using the iOS or Android operating systems or another compatible device. Not available to customers on a 4GEE Wi-Fi or Tablet Price Plan or customers with a device other than a compatible device. Apple TV+ can be accessed via the Apple TV app on a compatible mobile device using the latest iOS version or another compatible device that you can download and register the app on. Apple TV+ can be accessed via the Apple TV+ website on a compatible mobile device using the Android operating system or another compatible device. Apple ID required. Apple TV+ is for your personal, non-commercial use only. It’s your responsibility to ensure that content accessed by under 18s is suitable for them. Content available may change from time to time. This offer is non-transferable. Not available with any other Apple TV+ Membership offer. Availability subject to credit status. Apple TV+ terms apply. For more details go to https://ee.co.uk/help/help-new/terms-and-conditions/additional-services/apple-tv-plu s
Offer available to customers with Consumer EE Tablet Price, pay monthly or SIM only phone plans on a 12 month or more minimum term. Not available to customers with Business Connect or Small Business plans. Individual Apple News+ Membership is free for 6 months. One offer per Apple ID. If you’ve already subscribed to Apple News+ you will not be eligible for six months free. If you have already subscribed and received one month free directly from Apple, you will only be eligible for 5 months free from the day after your 1 month free period with Apple ends. If you have already subscribed and are an existing Apple News+ paying member, you will only be eligible for 5 months free and this will activate from the next month of your Apple bill. Data used whilst using the app will be deducted from your plan allowance. After 6 months, membership automatically renews, and you’ll be charged £12.99 a month directly through your Apple account. You can cancel at any time by cancelling your subscription through your Apple device. If removed from your Apple account during the first six months, you’ll be unable to get the add-on again free of charge. Requires an iPhone or iPad using the latest iOS version. Not available to customers on a 4GEE Wi-Fi Price Plan or customers with a device not using iOS. Apple ID with a valid payment method required. Apple News+ is for your personal, non-commercial use only. It’s your responsibility to ensure that content accessed by under 18s is suitable for them. Content available may change from time to time. This offer is non-transferable. Not available with any other Apple News+ Membership offer. Apple News+ terms apply. For more details go to https://ee.co.uk/help/help-new/terms-and-conditions/additional-services/apple-news.
Apple Fitness+ requires either (i) an Apple Watch Series 3 or later paired with an iPhone 6s or later using the latest iOS version or (ii) an iPhone 8 or later using the latest iOS version, respectively. 3 months’ free access to Apple Fitness+ (in addition to the up to 3 months free directly offered by Apple) when you are either (i) a customer taking an Apple Watch Series 3 or later on a Smart Watch Plan from DD.MM.YYYY (not available with Watch Plans with Apple Fitness+ included for 24 months), (ii) a new or existing customer with a Consumer PAY Monthly phone plan on EE taking an iPhone 8 or later, or (iii) a new or existing customer with a Consumer SIM only phone plan on EE using an iPhone 8 or later. Offer is available once per Apple ID and is not available to customers who have already benefited from our three months’ free access Apple Fitness+ offer with an Apple Watch or iPhone. Not available to customers with Business Connect and Small Business plans. EE will provide you with a voucher code to redeem directly with Apple. Apple ID with valid payment method required for registration. After the free period you will automatically be charged a monthly charge (currently £9.99) by Apple unless you cancel your subscription directly with Apple. Apple Terms apply: apple.com/uk/legal/internet-services/itunes/uk/terms.html. Personal use in the UK only, users must be 13+, Content may change. Fitness+ is a registered trademark of Apple Inc. Apple is not a sponsor of this promotion. Subject to availability. Further terms apply, see https://ee.co.uk/help/help-new/terms-and-conditions/additional-services/apple-fitnes s-plus.
See dedicated terms on the prize draw entry/landing page.
Marketing verification
To verify all our comparative advertising claims, visit ee.co.uk/claims.
Rankings based on the RootMetrics® UK RootScore® Report: From H2 2013 to H1 2026. Tested with best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ee.co.uk/claims for more details.
Based on the RootMetrics® UK RootScore® Report: H1 2026. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ee.co.uk/claims for more details.
Based on the RootMetrics® UK RootScore® Report: H1 2026. Tested at locations across the UK with the best commercially available smartphones on 4 national 5G mobile networks. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visitee.co.uk/claims for more details.