Clone Phone

If you lose your phone

We've got your back

If your phone is lost, stolen or damaged, get a replacement within 24 hours (and if your claim is accepted by 11am, we’ll even get it to you the same day).*

Clone Phone is available on 4GEE pay monthly plans.

Terms apply.*

Get back in the loop in no time

  • Get 24 hour phone replacement to cover theft, loss and damage.* More about insurance.
  • Protect your phone’s contents with the Clone Phone app.
  • Locate, lock and wipe your phone remotely (for selected Android and Blackberry phones only).

Get going

Once you've got the Clone Phone app, download the app and get cloning.

Clone your phone

The Clone Phone app clones your content, so your photos, videos, contacts and calendars are stored securely online. You need to use the Clone Phone app to restore your content on a new phone.

The app is compatible with most Android, iPhone and BlackBerry devices, giving you the freedom to switch between phones while keeping your content safe. To check if your phone is supported, check the  compatibility list below or text Clone to 778899. If it's not supported, you can still benefit from phone insurance.

For more about cloning your phone and how to restore your stuff, go to our what is cloned section.

HELP & SUPPORT

Terms and conditions

Clone Phone Fully Loaded package from £6 a month for pay monthly customers with an EE, Orange or T‐Mobile plan. Available to all consumer and small business customers. 3 month minimum term. *Get 24 hour replacement if your claim is accepted before 7.30pm or same day replacement (delivered between 6pm and 10pm, specific slots not available) if your claim is accepted before 11am. Geographical restrictions apply on delivery of all replacements. Same day promise excludes customers living in Northern Ireland, Isle of Lewis, Inverness, Isle of Arran, Orkney Isles, Hebrides, Isles of Scilly, Shetland Isles, Aberdeenshire, Channel Islands, Isle of Man and Isle of Wight and some parts of Ayrshire, Paisley & Perthshire or while you are outside the UK. Excludes bank holidays and exceptional circumstances.

The insurance element of Clone Phone Fully Loaded is underwritten by Allianz Insurance plc. Allianz Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register No. 121849. Subject to terms and conditions.

Clone phone app terms

Clone Phone Fully Loaded Terms