Upgrades

Help for EE, Orange & T-Mobile

Questions in the community

Where's my EE order?

This is a great post to read when you are waiting for a delivery from EE – for example, a new device such as a phone or tablet, or a new accessory.

Posted by Karen_C in My EE Account
All you need to know about upgrading your phone with EE

In this post we are going to explain everything that you need to know as an EE customer to see if you're eligible for upgrading your device with EE.

Posted by Richard_C in The EE Network
How to activate your new EE SIM Card

From time to time you may need to change your EE SIM card. Depending on the reason for the new SIM card you may or may not need to activate it online. Here is a quick guide on what you need to do.

Posted by James_B in The EE Network

GETTING THE MOST FROM EE

Services and offers we have for you

New to EE? Use our get started guides

Follow our step-by-step guides to help you get up and running with EE.

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Discover more with our video guides

Watch our help and support videos to get the most out of EE and your phone.

Manage your account with My EE app

Keep track of your usage, manage your add-ons or pay your bill on the move.

Join the EE Community now

See what people are saying in the EE Community - get involved or get advice.