What is Fibre?
Whilst standard broadband is delivered over copper wire, fibre broadband uses faster and more reliable fibre-optic cables. If you’d like to learn more about Fibre, visit Fibre Broadband.
Emergency calls
If you have Fibre without landline, you’ll need an alternative method of making emergency calls, like a mobile phone.
You'll have no dial tone and no connection. If you still have a handset plugged in, it will not work even for emergency calls, so please make sure that you have another way to contact the emergency services.
Receiving calls
As you no longer have a landline connection you won’t have a dial tone or be able to make and receive any calls on your home phone. Your old number will no longer work.
How can I get a landline?
You can still get a home phone connection with us or any other provider, but you won’t be able to get your old number back. You can find more information on our website EE Digital Home phone.