We sent you a username and you set up a password when you joined us.
So, you just need to log in as a new EE Home Broadband customer on the My EE Broadband login page
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My EE is the easiest way to manage your Home Broadband, EE TV and home phone account. Read on to find out how to get started.
Search for it in your emails – we sent it to you when you signed up for broadband. Check your junk mail if you can’t find it.
Your username should look something like yourname or surname123. But if you signed up for Orange broadband it might look like:
If you can't find the username we emailed when you signed up for My EE, get in touch:
No, you can't. But we will ask you for a preferred email address when you first log in. You'll be able to log in with this instead of your username in future.
You'll then be able to change your preferred email address at any time.
You’ll have set your password when you signed up for broadband.
If you’ve logged in before but can’t remember it, change your password here
If you haven’t logged in before and can’t remember it, please use a relevant link on this page to get in touch.
We’ll ask you for:
We'll need to send a verification email to the address you give us. If it doesn't arrive, check your junk folder.
If you still don't receive it, you can get the email re-sent the next time you try to log in.
If you can't log in, double check: