1. Help Centre
  2. Broadband
  3. Fix a broadband problem

Fix a broadband problem

What the lights on your EE Smart Hub mean

How to check your internet speed

What affects your home broadband speed and WiFi

Help connecting devices to your hub

Fix an EE Broadband connection problem

Fix a problem with EE Smart WiFi

Fix an EE Smart Hybrid Connect broadband problem

What the Openreach modem lights mean

Check your Full Fibre wiring and set up

Restart your Openreach modem

Report damage or hazards

Automatic compensation

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