Home Broadband

Get help with Home Broadband from EE

QUESTIONS IN THE COMMUNITY

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.

EE Home Broadband: What to do if you’re moving home

Moving home can be a stressful process, fortunately moving your EE Home Broadband to your new address won’t be one of them.

Changing Your WiFi Password on a Brightbox

A guide on how to change you WiFi Password on your Brightbox

GETTING THE MOST FROM EE

Services and offers we have for you

New to EE? Use our get started guides

Follow our step-by-step guides to help you get up and running with EE.

Get started now >

Discover more with our video guides

Watch our help and support videos to get the most out of EE and your phone.

Manage your account with My EE app

Keep track of your usage, manage your add-ons or pay your bill on the move.

Join the EE Community now

See what people are saying in the EE Community - get involved or get advice.