Your privacy is important to us
A quick summary of how we use your data to protect your privacy.
Fine-tune what you want to hear from us and how (text, email), and what you don’t.
This will vary depending on how you interact with us. For instance, if you are a customer, the data we collect might be different from that of someone who shows an interest in joining us. This could include:
Some of this information includes:
We need to know and keep certain information about you so that we can:
We’ll sometimes need to share information with third parties to perform services on our behalf or to provide services to you. For example, when you join EE we’ll need to complete a credit check and ask organisations such as Experian and Equifax to help us.
We may also share information with other companies within the BT Group who may help us to provide you with a service. For example, if you get access to the BT Sport app with your EE mobile plan, we’ll need to tell BT your telephone number so that they know you’re eligible to access the app.
You can follow the unsubscribe links in any email or text marketing that we send you.
Alternatively, call 150 and let us know whether you’re happy to hear from us by email, text, post or telephone.