How can I top up my phone?

If you're on a Flex plan you only need to top up your credit if you want to use additional services (like pay by text, roaming outside of the EU or add-ons) – your plan renews automatically and takes payment from the credit or debit card set up in your account.

If you don't have card payments set up and need to top up your credit:

We’ll text you a reminder when your credit’s running low.

If you’ve already registered a credit or debit card you can top up by text.

Text the following details to 150 from your EE phone:

Please note: remember to include spaces between each set of digits.

We’ll text you to confirm that your top-up has been successful.

You can top up by credit or debit card, top up someone else’s phone or redeem an E-voucher by phone. We'll accept Visa, MasterCard and Maestro UK credit and debit cards as well as international credit or debit cards when you top up by phone.

We’ll ask you to set up a four-digit PIN code when you call for the first time. This will make topping up faster and more secure. To reset your PIN, simply call 150 from your EE phone and select the option to top up by card then follow the instructions.

You can easily change or cancel your recurring top-up:

Please note: we’ll keep taking your recurring top-up until you tell us to stop. EE only refunds unused credit in limited circumstances - see our Terms & Conditions.

If you don’t use your device for 90 days, we'll suspend your recurring top-up until you use your device again. If you don’t use your device at least once every 180 days, it will be disconnected: your number and any credit on your account will be stopped.

An E-voucher is a card or receipt printed with a unique 16-digit voucher number and is valid for EE accounts for six months. You can purchase them from EE stores and over 100,000 shops around the UK - anywhere you see the green top-up logo.

Locate your nearest:

To top up with an E-voucher:

We’ll text you to confirm that your top-up has been successful.

When you get your SIM card, we'll also give you an E top-up card which lets you top up at over 100,000 shops around the UK - anywhere you see the green top-up logo.

Locate your nearest:

To link an E top-up card to your device:

To top up using E top-up card:

We’ll text you to confirm that your top-up has been successful.

Please note: your E top-up card holds no personal information and is only linked to your phone so no-one else can use it and you won't need to cancel it.

You can easily top up anyone's EE pay as you go or Flex plan phone: