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You can buy your pack by setting up direct card payments in My EE. You'll also receive a 10% discount on your pack price each time you pay by direct card payments.
Alternatively, you can top up your credit by text or by phone using an E-voucher. You can also top up someone else's phone online by card.
The easiest way to buy your pay as you go packs is to set up direct card payments. This means your pack will renew automatically and we'll give you a 10% discount on your pack price when you pay this way.
These are not Direct Debits and you can change, stop or cancel your payments at any time.
Top up online through your My EE account:
log in to My EE
go to Menu > Top up
We’ll text you a reminder when your credit’s running low.
If you’ve already registered a credit or debit card, you can top up by text.
Text the following details to 150 from your EE phone:
the letters CR
the last four digits of your registered credit or debit card number
the amount you want to top up (between £5 and £95)
e.g to top up £10 with card ending in 1234 text CR 1234 10
Please note: remember to include spaces between each set of digits.
We’ll text you to confirm that your top-up has been successful.
You can easily register a card by going to My EE.
You can top up anyone's EE pay as you go or Flex plan phone.
You'll need their number and a debit or credit card.
You can top up by credit or debit card, top up someone else’s phone or redeem an E-voucher by phone. We'll accept Visa, MasterCard and Maestro UK credit and debit cards, as well as international credit or debit cards, when you top up by phone.
call 150 from your EE device (free on a Flex plan, 25p per call on pay as you go if you choose to speak to an advisor)
choose Top Up and follow instructions
We’ll ask you to set up a four-digit PIN code when you call for the first time. This will make topping up faster and more secure. To reset your PIN, simply call 150 from your EE phone and select the option to top up by card then follow the instructions.
You can easily change or cancel your recurring top-up:
log in to My EE
call 150
text STOP REC to 150
Please note: we’ll keep taking your recurring top-up until you tell us to stop. EE only refunds unused credit in limited circumstances – see our Terms & Conditions.
If you don’t use your device for 90 days, we'll suspend your recurring top-up until you use your device again. If you don’t use your device at least once every 180 days, it will be disconnected: your number and any credit on your account will be stopped.
An E-voucher is a card or receipt printed with a unique 16-digit voucher number and is valid for EE accounts for six months. You can purchase them from EE stores and over 100,000 shops around the UK - anywhere you see the green top-up logo.
Locate your nearest:
To top up with an E-voucher:
text 150 with VO then a space and then the 16-digit voucher number
e.g VO 1234567891234567
call 150 from your EE phone and follow the instructions
text 150 with VO then a space and then the 16-digit voucher number and then the mobile number you'd like to top up
e.g VO 1234567891234567 07123456789
We’ll text you to confirm that your top-up has been successful.
You can use an E top-up card to top up at over 100,000 shops around the UK - anywhere you see the green top-up logo.
Locate your nearest:
To link an E top-up card to your device:
text 150 with ETU then a space and then the 13-digit E top-up card number (the space in between is important so be sure to include it)
e.g ETU 1234567891234
call 150 from your EE phone and follow the instructions
To top up using E top-up card:
say how much to top up (between £5 and £50 in £5 increments)
your E top-up card will be swiped and the amount added to your card
We’ll text you to confirm that your top-up has been successful.
Simply pop into an EE store to pick up another. You'll need to link your new E top-up card to your phone before you next top up.
Please note: your E top-up card holds no personal information and is only linked to your phone so no-one else can use it and you won't need to cancel it.
log in to My EE and go to Menu > Top up
call +44 7953 966 250 and top up using a credit or debit card
or call 360 direct from your EE phone